Passenger Assistant

Bolton Council; Bolton; On-site; GBP 8,000 - 9,000; Part time

Job summary

A local authority is seeking Passenger Assistants to provide essential support to young people with special educational needs in Bolton. Successful candidates will help ensure a safe travel environment. The role offers flexible working hours, with expected shifts during term time. Applicants should be compassionate, physically fit, and capable of handling emergencies. This rewarding position provides an opportunity to make a real difference in the community while benefiting from a range of employee perks and rewards.

Benefits

Flexible working options

Generous annual leave allowance

Access to Pension Scheme

Employee wellbeing and support services

Qualifications

• Ability to work with children and adults with various needs.
• Calm under pressure and able to handle emergencies.
• Must follow instructions and adapt to different situations.

Responsibilities

• Ensure passengers safely board and are secured during travel.
• Support young people with special educational needs.
• Communicate effectively with parents and provide assistance as needed.

Skills

Compassionate nature

Ability to communicate with parents/carers

Organizational skills

Flexibility

Physical fitness

Job description

Grade C, scp4 £8,537 to scp6 £8,809, £13.05 per hour

Contract: Various hours available

Unfortunately, we are unable to offer sponsorship for this role.

Artificial Intelligence (AI)

We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.

Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application

Ask us about flexible working options to fit with your work / life balance - #HappytoTalkFlexible

The Role

Passenger Assistants are vital in enabling the Council to support and provide additional assistance to young people who have special educational needs, ensuring a safe environment is maintained on the journey from / to home / school and other settings.

You will be responsible for making sure that every person safely boards the vehicle, (e.g. bus or taxi) and is secured before travelling, and are responsible for the behaviour, safety and wellbeing of the passengers.

You will be given relevant training to enable you to undertake this rewarding and valued role.

We are offering 15 hour, term time only contracts with Core working hours of 7.45am to 9.15am and 2.45pm to 4.15pm Monday to Friday.

We are also recruiting Casual Passenger assistants who are required to cover for sickness, holidays any other emergencies that may occur.

About You

You will be able to work with both children and adults who have various needs with dignity and respect. You will be able to communicate with parents / carers in a friendly and understanding manner.

Passenger Assistants must have a compassionate and caring nature, be flexible and motivated, able to follow instructions and deal with emergencies in a calm manner.

You must be physically fit with the ability to bend, stretch, push, pull, lift, carry and kneel to provide the care and support required.

You must also be well‑organised and have an ability to adapt to changing situations and schedules.

The role is a very rewarding one and offers the chance to make a real difference to lives of the children and young people we support, as well as their families and carers.

About Us

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description / person specification for the role and the important legal bits, and our Top Tips too.

Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex‑military personnel. Please see greater.jobs for further information before you apply.

We are committed to safeguarding and promoting the welfare of vulnerable adults and young people and expect all staff and volunteers to share this commitment. An Enhanced DBS with check of relevant barred list is therefore required for this post.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service‑related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact [e-mail]