Parts Sales Advisor

ACS Staffing Solutions; Northampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A growing staffing agency in Northampton is looking for a Parts Sales Advisor to join their team. The ideal candidate will possess strong communication skills and the ability to build rapport while providing excellent customer service. Responsibilities include managing customer relationships, assisting with queries, and identifying new sales opportunities. This role offers a competitive salary plus bonuses and benefits such as 25 days of holiday and a pension scheme.

Benefits

Bonus Scheme

25 Days Holiday

Pension Scheme

Medi-Cash medical insurance

Long Service awards

Qualifications

• Previous service or parts experience is essential.
• Ability to work within a strong team with good attention to detail.
• Effective communication skills via telephone and email.

Responsibilities

• Liaise with customers and manage relationships with key accounts.
• Provide customer support and resolve queries promptly.
• Identify and follow up on new sales opportunities.

Skills

Customer service experience

Strong communication skills

Attention to detail

Automotive knowledge

Computer literacy (Word and Excel)

Job description

Parts Sales Advisor

Northampton

£25-£30,000 + annual and monthly bonus scheme

Monday-Friday 40hr week

We are recruiting for a rapidly growing organisation based in Northampton who are looking for a sales advisor to join their parts team. They are looking for a personable and strong communicator, that can easily build rapport - whilst offering a friendly and knowledgeable service.

Main Duties

• Liaise with customers and suppliers, including managing relationships with major key accounts
• Provide customer and product support, resolving queries and issues promptly
• Maintain regular, timely communication with customers and clients
• Identify, develop, and follow up on new sales opportunities
• Build industry, client, and market knowledge to prepare accurate and competitive quotations
• Receive, process, and manage customer orders efficiently
• Assess customer component requirements and source suitable suppliers through web-based research
• Receive and log goods into the warehouse system accurately
• Undertake any other duties reasonably required to support the business

Skills / Experience

• Previous service & or parts experience
• Ability to work on own initiative within a strong team framework and good attention to detail
• Communicate effectively by Telephone and e-mail - Strong interpersonal/communication skills
• Plant, Automotive or Commercial vehicle product knowledge or an engineering aptitude
• Computer literate, knowledge of basic Word and Excel
• Comfortable working to KPI's, targets and deadlines

Benefits

• Bonus Scheme
• 25 Days Holiday
• Pension Scheme (eligible after probation)
• Medi-Cash medical insurance
• Long Service awards