Parts & Retail Manager

Kemp Recruitment; Grimsby; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading recruitment agency is seeking a Parts & Retail Manager in Burgess Hill, West Sussex. The role involves managing the parts department and ensuring effective communication with internal teams and customers. Candidates should have experience in management, strong communication skills, and a proactive approach to problem-solving. The position offers a competitive benefits package, including 32 days of annual leave and workplace pension.

Benefits

32 days annual leave including bank holidays

Company sick pay

Workplace pension

Winter flu jab service

Staff discounts

Life assurance cover

Responsibilities

• Manage the day-to-day operations of the Parts Department.
• Maintain effective communication with internal teams and customers.
• Oversee departmental profitability and work towards targets.
• Provide support to Sales, Service, and key accounts.
• Ensure accurate stock management and inventory control.
• Promote a professional and customer-focused environment.

Skills

Knowledge of Agricultural, Construction, and Groundcare products and parts

Previous management or supervisory experience

Excellent communication skills

Ability to remain calm under pressure

Highly organised and multitasking

Proactive problem-solving

Confidentiality and discretion

Self-motivated and independent work

Strong IT skills and attention to detail

Job description

Job Title: Parts & Retail Manager

Location: Burgess Hill, West Sussex

Hours: 42.5 hrs per week, Monday to Friday 8:00am – 5:30pm (must be flexible for weekend rota and overtime needed for peak periods).

About the Role

We are seeking a keen and driven Parts & Retail Manager to lead and manage my clients existing parts team. This is a key role within a professional team that thrives on collaboration and delivering the highest levels of support to both customers and colleagues.

Reporting to the Branch & Sales Manager, you will be responsible for the efficient running of the Parts Department, including the showroom and goods inward area, departmental profitability, and maintaining clear communication between customers and the parts team.

You will also support internal teams, such as Sales and Service, as well as key accounts, trade partners, and customers, ensuring a smooth and professional operation at all times.

Key Responsibilities

• Manage the day-to-day operations of the Parts Department, including showroom, warehouse, and staff.
• Maintain effective communication with internal teams and customers.
• Oversee departmental profitability and work towards targets and objectives.
• Provide support to Sales, Service, and key accounts.
• Ensure accurate stock management, goods inward processing, and inventory control.
• Promote a professional and customer-focused environment within the department.

Essential Skills & Experience

• Knowledge of Agricultural, Construction, and Groundcare products and parts is advantageous.
• Previous management or supervisory experience is desirable.
• Excellent communication skills, both verbal and written.
• Ability to remain calm under pressure and manage competing priorities.
• Highly organised, with the ability to multitask efficiently.
• Proactive and methodical approach to problem-solving.
• Ability to handle confidential matters with discretion.
• Self-motivated and able to work independently.
• Strong IT skills and attention to detail.

Additional Information

• Benefits: 32 days annual leave including bank holidays, company sick pay, workplace pension, winter flu jab service, c staff discounts, and life assurance cover.

How to Apply

If you are an experienced and motivated manager looking to take on a key leadership role in a growing branch, please submit your CV for consideration.