Parts Advisor: Customer-Driven Parts Expert

Group 1 Automotive; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

An automotive retail group located in Cambridge is seeking a Parts Advisor to be a vital part of the Retail Centre. Responsibilities include providing top-notch customer service, managing parts inventory, and assisting customers with their inquiries. The ideal candidate will possess excellent communication skills, a valid UK driving licence, and the ability to thrive in a fast-paced environment. The company offers generous benefits such as annual leave, retail discounts, and a supportive workplace culture.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

24/7 access to healthcare professionals

Paid volunteer day

Company share purchase plan

Training and development opportunities

Life assurance

Flexible working options

Qualifications

• Strong ability to meet deadlines and effectively prioritise tasks.
• Excellent communication and customer service skills.
• Proficient in IT, with experience using web-based systems, email, and Microsoft Office.

Responsibilities

• Provide guidance to customers on availability of parts.
• Receive and log parts from suppliers.
• Deliver outstanding customer service to customers.

Skills

Excellent communication skills

Customer service skills

Time management

Proficient in IT

Strong ability to meet deadlines

Job description

An automotive retail group located in Cambridge is seeking a Parts Advisor to be a vital part of the Retail Centre. Responsibilities include providing top-notch customer service, managing parts inventory, and assisting customers with their inquiries. The ideal candidate will possess excellent communication skills, a valid UK driving licence, and the ability to thrive in a fast-paced environment. The company offers generous benefits such as annual leave, retail discounts, and a supportive workplace culture.