Parts Advisor

Glen Callum Associates; Gunthorpe; On-site; GBP 29,000; Full time

Job summary

A leading automotive aftermarket business is seeking a Parts Advisor to join their team in Gunthorpe. The role includes handling sales calls, providing customer service, and selling car parts and accessories. Candidates should have experience in automotive sales, a strong knowledge of vehicles, and excellent communication skills. This position offers a competitive salary of £29,000 plus bonuses, pension, and benefits, in a supportive team environment.

Benefits

Bonus

Pension

28 days holidays including bank holidays

Qualifications

• Experience in car parts sales, automotive customer service, or motor factor sales.
• Strong knowledge of car parts and vehicles.
• Excellent telephone manner and communication skills.

Responsibilities

• Handle inbound sales calls from trade and retail customers.
• Identify and sell the correct car parts and accessories.
• Process parts orders accurately using internal systems.

Skills

Car parts sales experience

Strong communication skills

Customer service skills

Microsoft Office proficiency

Tools

MAM Software

MAM Autocat

Job description

Parts Advisor – Car Parts / Motor Factor

We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers.

This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment.

You’ll be part of a friendly, supportive team with a strong reputation in the industry.

Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough

Salary – £29,000 basic + Bonus + Pension + Benefits + 28 days hols inc BH

Key Responsibilities:

• Handle inbound sales calls from trade and retail customers
• Identify, advise, and sell the correct car parts, automotive accessories, and components
• Accurately process parts orders using internal systems (MAM Autocat experience is a bonus)
• Provide excellent customer service and manage product queries and returns
• Support the team with dispatch coordination and general warehouse/admin tasks

Candidate Requirements:

• Ideally experience in car parts sales, automotive customer service, or motor factor sales
• Strong interest in vehicles and good knowledge of car parts
• Excellent telephone manner and strong communication skills
• Comfortable using Microsoft Office (Word, Excel, Outlook)
• Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable
• Ability to manage multiple tasks and work as part of a team