Parts Advisor

Howden Joinery Ltd; Watford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading trade-only supplier in Watford is seeking a Counter Sales Warehouse Person. You will support sales targets by building strong customer relationships and ensuring effective stock management while complying with health and safety regulations. The ideal candidate should have strong planning skills, experience in sales, and an ability to multi-task. The role offers a competitive salary, bonus, and benefits including a pension plan and holidays.

Benefits

Competitive salary

Monthly depot performance bonus

Competitive Pension Plan

Team incentives and outings

24 days holiday, rising to 26 days after 5 years

Staff discount on products

Share awards and prize draws

Responsibilities

• Provide outstanding sales service to customers.
• Manage accounts and build a customer base.
• Interact courteously and knowledgeably with customers.
• Maintain high housekeeping standards in the warehouse.
• Conduct security and compliance checks for stock.
• Perform daily checks on mechanical equipment.

Skills

Planning and organising skills

Experience in meeting and exceeding sales targets

Excellent attention to detail

Ability to multi-task and prioritise workload

Effective communication with customers and colleagues

Desire for continuous development

Counter sales experience

Job description

Overview

As a Counter Sales Warehouse Person you will be responsible for supporting the depot in exceeding sales targets by building excellent relationships with local trade. You will also be responsible for effective stock maintenance, compliance with strict health and safety regulations and high standards of customer services.

Responsibilities

• Provide a great sales service, making sure the customer always has everything they need.
• Managing your accounts and building up your customer base.
• Deal with customers in a courteous, professional and knowledgeable way.
• Maintain excellent housekeeping standards within the warehouse including stock rotation, cleanliness, tidiness and compliance with Health & Safety guidelines.
• Carry out security and compliance checks on all incoming stock and outgoing orders while adhering to stock management guidelines to ensure accuracy.
• Carry out daily checks on the forklift truck and other mechanical equipment and report all defects to the Depot Manager.

Qualifications

• Planning and organising skills.
• Experience in meeting and exceeding sales targets.
• Excellent attention to detail.
• Ability to multi-task and prioritise workload.
• Able to communicate effectively with customers and colleagues.
• A desire for continuous personal and professional development.
• Previous counter sales experience is desirable.

Company Overview

At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities. We have been awarded a place in the top 25 Best Companies to Work for in the Sunday Times for recognition of excellence in the workplace.

Howdens Joinery, a trade only business with over 700 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment to Her Majesty the Queen 2015 for our quality and excellence. Despite its scale, Howdens remains a local business with traditional values. We are proud of our substantial growth and remain committed to success through the expansion of our local depot network.

Benefits

• Competitive salary.
• Monthly depot performance bonus.
• Competitive Pension Plan with a maximum company contribution of 12%.
• Team incentives and outings.
• 24 days holiday, rising to 26 days after 5 years.
• Staff discount on Howdens products.
• Share awards and prize draws.