Parts Advisor

Volvo; Felixstowe; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading transportation company is seeking a Parts Advisor in Felixstowe. The ideal candidate will manage customer parts queries and ensure accurate order handling. Previous vehicle parts experience and effective communication skills are essential. This full-time role offers a salary of up to £31,000, with additional overtime compensation and various employee benefits including holidays and a pension scheme.

Benefits

25 days holiday rising with service

Pension scheme with an employer matched contribution

Healthcare cash back scheme

Discounts across retailers, cinemas, and theme parks

Discount on contract hire cars

Qualifications

• Previous experience in vehicle parts handling is required.
• Strong written and verbal communication skills are necessary.
• Ability to develop or enhance existing processes is needed.
• Competence in using desktop PC and software systems is essential.

Responsibilities

• Handle customer parts queries at Front of House counter.
• Ensure accuracy in customer orders and specifications.
• Manage ordering and receipt procedures for goods.
• Maintain cleanliness and organization of parts area.
• Organize stock rotation and counts.

Skills

Previous Vehicle Parts experience

Effective communication skills

Process development experience

PC and software competence

Job description

Overview

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Role

Parts Advisor

Working Mon- Fri - 42.5 hours rotating as 8.5 hour shifts between a start of 07.00-18.00 (1 hour lunch) plus alternate Saturday mornings, 08.00-13.00

Salary Paying up to £31,000 and any overtime paid at time and a half

Responsibilities

• Front of House (Dealership) counter sales and dealing with customer parts queries
• Ensure customer orders are taken and supplied to the correct specification.
• Ensure that procedures are correctly carried out for the ordering of goods and their receipt.
• Ensure that the parts area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point.
• Organising stock rotation and counts

Required Competencies

• Previous Vehicle Parts experience
• To be able to effectively communicate at all levels both written and verbally.
• To be able to develop or work in developing new or enhancing existing processes
• To be able to competently use desktop PC and associated software & systems

Benefits

• 25 days holiday rising with service
• pension scheme with employer matched contribution of up to 5%
• healthcare cash back scheme
• discounts across retailers, cinemas and theme parks ++
• discount on Arval Contract Hire cars

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.