Partnerships Manager

EFL; Doncaster; On-site; GBP 30,000 - 45,000; Full time

Job summary

A community sports organization in Doncaster seeks a Partnerships Manager to lead the delivery of commercial partnerships. The role involves overseeing partner activations, ensuring satisfaction, and managing a team. Candidates should possess strong relationship management skills, effective communication, and flexibility to adapt. A full driving licence is required. This is a crucial role in enhancing partner engagement and operational effectiveness.

Qualifications

• Proven experience in partnership management or similar roles.
• Ability to communicate effectively at all levels.
• Full driving licence required.

Responsibilities

• Lead and manage the partnership delivery team.
• Oversee execution of partnership activations.
• Ensure partner satisfaction through strong relationship management.
• Track deliverables against KPIs.

Skills

Relationship management

Communication

Team leadership

Flexibility

Customer focus

Job description

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About The Role

The Partnerships Manager will be responsible for the delivery and management of Club Doncaster's commercial partnership portfolio. Leading the partnership delivery team, the role will ensure that all contractual rights are fulfilled, activations are executed to the highest standard, and partners receive exceptional value.

The Partnerships Manager will act as the key point of contact between partners and the Club, ensuring smooth coordination across departments to deliver excellent results and long-term partners satisfaction.

Key Duties and Responsibilities:

• Lead, manage and support the partnership delivery team to ensure outstanding service to all partners.
• Oversee the planning and execution of partnership activations, including branding, digital content, events, hospitality, match day experiences and community engagement.
• Develop and maintain activation plans for each partner, monitoring progress and delivery against commitments, ensuring all contractual rights are delivered accurately and on time.
• Act as a point of contact for partners, ensuring strong working relationships and ongoing satisfaction.
• Coordinate regular partner meetings, reviews and updates, supported by clear reporting.
• Respond proactively to partner needs and feedback, finding solutions and opportunities for added value.
• Manage the day-to-day work of the Commercial and Partnerships Executive, providing leadership and mentoring across hospitality sales, internal and external events.
• Drive a culture of professionalism, creativity and continuous improvement within the team.
• Work closely with marketing, communications, Box Office and wider event staff to deliver integrated activations.
• Ensure smooth processes for match day operations, branding and partner visibility across all Club assets.
• Produce reports and case studies demonstrating value delivered to partners.
• Track deliver against KPIs and contractual obligations.
• Highlight successes and identify areas for growth in partnership activation.
• Support the Senior Head of Sales with partner reviews and renewal discussions by providing clear evidence of delivery and ROI.
• Identify upsell opportunities particularly match, match ball and other similar sponsorship packages and through enhanced activation ideas or new Club initiatives.
• Manage a portfolio of partners to ensure retention and with a view to upselling to the next level of the partnership matrix
• Be present on match days and events to oversee partner branding and experiences.

About Club Doncaster:

• Adhere to company policies and procedures.
• Active participation in continuing professional development.
• Act at all times with utmost good faith to the club(s) and company.
• Devote full attention and ability to fulfilment of the duties required by the role.
• To work closely with fellow staff, maintain good relationships, and collaborative working practices.
• To work with colleagues throughout Club Doncaster to extend knowledge and skills in order to identify and develop best practice.
• To undertake other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.
• To maintain the quality of service provision, regularly evaluating work and seeking to make improvements.
• Present a professional image when dealing with both internal and external contacts and partners, acting in a professional manner at all times.

About The Candidate:

Person specification:

Our non-negotiables:

1. Be punctual and prepared for all meetings.
2. Clear and respectful communication with your peers and customers.
3. Keeping to deadlines set by your line manager or senior management.

Our values:

• We are proud of our work and our working environment(s).
• We are passionate about everything we do.
• We are high performing in everything we do.
• We move forward as one as a group of staff and organisation.

Character specification:

• Embody high energy, enthusiasm and humility.
• Being customer focused in providing the best supporter or client experience possible.
• Perform all assigned tasks efficiently and in a timely manner.
• Flexibility in doing things differently to improve efficiency.
• Able to communicate effectively and confidentially individually and in group situations.
• Listen and respects other people's views and opinions.
• Can develop open and effective relationships with all colleagues.
• Awareness of impact of own behaviours on others and is able to modify approach or style to achieve results.

Important Information:

Applicants must hold a full driving licence. It is the employee's responsibility to ensure up-to-date documentation is provided to Club Doncaster.

Club Doncaster is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favorable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

The successful candidate will have to complete an Enhanced DBS check before starting employment with the club.

Our Recruitment and Selection Policy, Code of Conduct, Diversity & Equality Policy, Equal Opportunities Policy and Right to work in UK Policy are available to all applicants on request.