Part Time Food & Beverage Assistant

Burlington Hotel; Newcastle upon Tyne; On-site; GBP 20,000 - 30,000; Full time

Job summary

A prominent hotel in Newcastle is seeking a dedicated individual to join their hospitality team. Candidates should have at least one year of experience in a similar role and a passion for delivering exceptional service. Responsibilities include ensuring high cleaning standards, managing stock, and maintaining health and safety protocols. The hotel values a reliable, motivated team member who is eager to learn and develop personally. Competitive salaries and benefits are offered.

Benefits

Competitive salaries

Incentives

Discounted hotel stays for family and friends

Qualifications

• At least one year experience in a similar position.
• Ability to deliver excellent service to guests.
• Willingness to learn and grow within the team.

Responsibilities

• Ensure cleaning areas meet company hygiene standards.
• Control costs through proper stock ordering and waste reduction.
• Respond professionally to guest requests.
• Anticipate and respond to customer needs.
• Maintain health and safety standards as per company policy.

Skills

Passion for hospitality

Reliability

Customer service

Job description

Benefits

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.

We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

Requirements

The ideal person will have at least a year’s experience in a similar position and will have the ability to deliver great service to our guests.

We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.

Duties

1. Ensuring that designated areas are cleaned to the Company standards to guarantee excellent hygiene in all areas.
2. Help control costs through ordering stock and minimising waste.
3. Deal with any reasonable requests from guests in a professional manner.
4. Strive to anticipate customer needs and where possible react to theses to enhance customer satisfaction.
5. Ensure all Health and Safety and Fire Safety Company standards are maintained.

About Bespoke

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.