Part Time Customer Service and Sales Assistant Mile End South

Beacon Lighting; Mile End; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading lighting retailer in Mile End is seeking a Part Time Customer Service and Sales Assistant to join their team. This role involves providing expert service to retail and trade customers, promoting a loyalty program, and supporting team members. Candidates should have previous retail experience, strong communication skills, and a positive approach. The company offers comprehensive training, competitive pay, and generous perks including performance incentives and discounts.

Benefits

Competitive hourly rate

Performance-based profit share incentives

Paid birthday leave

Generous team member discounts

On-site parking

Uniform and laundry allowance

Opportunity to purchase shares

Qualifications

• Previous experience in a retail environment.
• Strong communication skills with the ability to connect with customers.
• Energetic and enthusiastic approach to work.
• Ability to multi-task and prioritize effectively.
• Strong attention to detail.

Responsibilities

• Provide expert customer service to retail and trade customers.
• Promote and expand the Trade Loyalty Program and Trade accounts.
• Develop product knowledge to assist customers.
• Achieve and exceed personal sales targets.
• Support team members to meet business goals.
• Contribute to store presentation through merchandising.

Skills

Customer service

Communication skills

Retail experience

Teamwork

Attention to detail

Tools

POS systems

Microsoft Office

Job description

Part Time Customer Service and Sales Assistant Mile End South

Utilise your sales skills and passion for interior design to light up our customers' lives!

Permanent part-time customer service and sales role available at our Mile End store. Comprehensive and ongoing training - no lighting experience needed! Job security, performance-based profit share incentives, generous team member discounts and birthday leave.

Benefits

• Competitive hourly rate with higher rates on weekends and public holidays
• Performance-based profit share incentives
• Paid birthday leave and well-being days
• Generous team member discounts
• On-site parking, uniform and laundry allowance
• Opportunity to purchase shares through the Beacon Lighting share scheme

Not your average retailer – we have strong cultural values at the heart of who we are and what we do. Our rosters offer you a great work-life balance with every second weekend off.

To set you up for success, we invest in extensive training, including on-the-job and online learning modules. We invite you to attend seasonal catalogue launches for a sneak peek of upcoming trends and products, and we offer genuine opportunities for career development and progression.

The Role

Based at our Mile End store and averaging approximately 20 hours per fortnight (including every second weekend, Saturday and Sunday), the key responsibilities of this part-time role include:

• Provide expert professional customer service to our retail and trade customers
• Promote and expand our Trade Loyalty Program and Trade accounts
• Develop strong product knowledge to assist customers in making the best product choice
• Achieve and exceed personal sales targets
• Support other team members to ensure business goals are met
• Contribute to the overall presentation of the store through merchandising and general housekeeping
• Support your local community and charitable organisations

About You

To be successful in this role, you will possess the following qualities:

• Previous experience in a retail environment
• Strong communication skills with the ability to genuinely connect with your customers
• An energetic and enthusiastic approach to all aspects of your job
• Competency in POS systems and Microsoft Office
• The ability to multi-task and prioritise your work effectively
• A strong attention to detail

About Beacon Lighting

Lighting is crucial to the way we live, work and feel, which is why we’re passionate about providing our retail and trade customers with expert advice so that they can live brighter by making the best lighting choices. As a household name, we continue to grow year on year and expand into new markets and products. Trading for over 50 years, we owe our success to working together with an energetic approach, enthusiasm, care for others, and by acting responsibly and ethically.

How to Apply

Click on 'Apply Now' and follow the process to complete your application.

Please note: A criminal history check may be conducted as part of the application process for roles at Beacon Lighting Group.