Part Time Branch Sales Advisor

Arco; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading safety products provider is seeking a part-time Branch Sales Advisor for their Trafford Park store in Manchester. The role involves delivering excellent customer service, engaging with customers, and maintaining a welcoming store environment. No prior experience in PPE is required as training will be provided. The ideal candidate will have customer interaction experience and strong IT skills. The position offers £12.60/hour plus bonuses, holiday benefits, and more.

Benefits

£12.60 per hour plus bonus

32 days holiday including bank holidays

Two fully paid Community Volunteering days

Excellent pension and Life Assurance schemes

Access to high street retailer discounts

24/7 Employee Assistance Programme

Learning Management System for development

Long service awards

Qualifications

• Experience in face-to-face customer interactions, preferably in retail.
• Understanding of excellent customer experience principles.
• Strong IT skills and ability to learn new software quickly.
• A full UK driving license is preferred.

Responsibilities

• Deliver excellent customer service.
• Engage with customers in-store and over the phone.
• Maintain a clean and welcoming store environment.
• Process transactions and handle customer inquiries using IT software.

Skills

Customer service experience

Strong IT skills

Understanding of customer experience principles

Job description

About The Role

Are you looking for an exciting opportunity working within a unique retail environment for a market leader? Arco has a fantastic opportunity for a part-time Branch Sales Advisor to join the team at our Trafford Park store, working 4 hours per day from Monday to Friday, with alternating Saturdays.

No prior knowledge of the health and safety industry or personal protective equipment (PPE) is necessary, as we will provide comprehensive training and support your development and growth.

Key responsibilities include:

• Delivering excellent customer service
  
• Engaging with customers both in-store and over the phone to promote our products and services
  
• Maintaining a clean, tidy, and welcoming store environment
  
• Processing transactions and handling customer inquiries using our bespoke IT software

In addition to working for the UK’s leading health and safety experts, you will also receive:

• £12.60 per hour plus bonus
  
• 32 days holiday including bank holidays, with options to purchase up to 5 additional days
  
• Two fully paid Community Volunteering days (pro-rata for part-time)
  
• Excellent pension and Life Assurance schemes
  
• Access to high street retailer discounts via MyArco Perks
  
• 24/7 access to our Employee Assistance Programme
  
• Learning Management System for personal and career development
  
• Long service awards, with employees recognized for 40 years of service

About you
The ideal candidate will have:

• Experience in face-to-face customer interactions, preferably in retail
  
• An understanding of excellent customer experience principles
  
• Strong IT skills and the ability to learn new software quickly
  
• A full UK driving license is preferred

About Us

With a 140-year legacy, Arco is recognized as the UK's leading safety expert. As the only integrated safety products and services provider, our size, scale, and reputation enable us to serve a vast portfolio of clients. We are committed to becoming more profitable and sustainable through strategic investments and transformation. Our culture is driven by our core behaviours: Care, Collaborate, Perform, and Deliver, ensuring collective success and recognition. We value diversity and inclusion, fostering a supportive environment where everyone’s skills and ideas are respected. Join us to help shape the future of safety and grow with us. Be Safe, Be Yourself, Be Your Best.