Parent Outreach and Engagement Lead, Middlesbrough

THRIVE AT FIVE; Tees Valley; Hybrid; GBP 50,000; Full time

Job summary

A community support organization in the UK is seeking an experienced professional to improve parent outreach and engagement activities. This community-based role offers a salary of circa £50,000 and requires significant experience in service delivery with families. Responsibilities include overseeing outreach plans, developing metrics for engagement, and leading a team of Parent Connectors. The position allows for some hybrid work. Apply by midnight January 22, 2026, for consideration.

Benefits

Pension contributions

Hybrid working

25 annual leave days

Home-working setup contribution

Professional body membership contribution

Qualifications

• Significant experience of working in a service delivery and/or management role with families.
• Experience developing and executing parental outreach strategies.
• Knowledge of early childhood development.

Responsibilities

• Build and strengthen the approach to early years parent outreach.
• Manage Delivery of local parent outreach and engagement plans.
• Develop metrics to monitor outreach and engagement activities.
• Build an active online community focused on parent support.
• Provide leadership and coaching to the Parent Connectors.

Skills

Experience with families under five

Knowledge of early years parent outreach

High levels of empathy

Education

Relevant undergraduate or postgraduate qualification

Job description

We have an exciting opportunity for someone experienced in improving and delivering effective parent outreach and engagement activities across the community to join our team in this newly created role.

Location

This role is community-based in the Central and Newport wards of Middlesbrough, with some ability to work from home. There may also be occasional travel to other programme sites (currently Stoke-on-Trent and Scotland) or travel to our London office.

Salary

Circa £50,000

Employment Type

Permanent, 35 hours per week

Team

Middlesbrough & Redcar Programme team

About you

We are looking for someone who is able to demonstrate the following:

• Relevant undergraduate or postgraduate qualification
• Significant experience of working in a service delivery and/or management role with pregnant women or with families who have children under five years of age.
• Knowledge of early years parent outreach and engagement with experience developing and executing parental outreach strategies.
• Knowledge of early childhood development and the service landscape from pregnancy through the first five years of a child’s life.
• High levels of empathy, passion and care for those in the community.

About the role

The responsibilities of this role include:

• Working in partnership with a wide range of local partners to build and continuously strengthen the approach to early years parent outreach and engagement across the system.
• Develop, manage and oversee delivery of Thrive at Five’s local parent outreach and engagement plans.
• Work in partnership with our Learning & Impact team to develop metrics and support the gathering of data to help us and our partners monitor and understand what outreach and engagement activities are working or not and work to continuously improve these.
• Build an active, online community of practice focused on parent support with participation from across the local system and a focus on strengthening the everyday practice.
• Provide people leadership and coaching to the team of Parent Connectors to ensure they deliver to a high standard in their respective areas.

About us

Thrive at Five is at an exciting stage, coming up to their 5th birthday. We have grown rapidly over that time and are now expanding into our third and fourth regions, with a growing team of nearly 40 across the country.

Our mission is to help children develop strong foundations for life and learning, in and alongside communities where families face the most challenges.

We do this in two key ways: we empower parents and carers as primary influencers of child development, equipping them with the tools and support they need to be the best they can be for their children. We also foster collaboration across public, private and voluntary sectors to create a more joined-up, effective early years system. Everything we do is in partnership with the whole community, including senior decision makers, local professionals working with families, parents and carers.

About our benefits

• Pension contributions – We will contribute 3% and you can contribute 5% towards your pension through NEST.
• Hybrid working with one anchor day a week in our central London office near to Victoria train station, coach station and underground.
• 25 annual leave days per year plus bank holidays
• In addition to your laptop and phone provided by us, you can also receive a £100 contribution towards your home-working set up.
• £100 contribution towards your professional body membership.

Please note that as this role works with children and families this role is subject to a successful Enhanced Level Disclosure check with barred list check through the Disclosure and Barring Service (DBS). If you have any spent or unspent convictions, warnings or cautions and bind-overs but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK.

To apply for this role, please submit your cover letter and CV by following the Apply Now button. Closing date for applications is midnight on Thursday 22nd January 2026.

If you have any questions about this role, please contact [e-mail].