Paralegal Dispute Resolution

Hugh James; Cardiff; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading UK law firm in Cardiff is looking for a Paralegal to join their Dispute Resolution department. This role will focus on housing management, particularly in defending housing disrepair claims against housing associations. The ideal candidate should be LPC or SQE qualified, possess excellent organizational skills, and have a strong attention to detail. The position includes a variety of tasks such as drafting legal documents, managing case diaries, and maintaining client communication. Competitive benefits include 25 days holiday, hybrid working, and professional fees covered.

Benefits

Minimum of 25 days holiday plus bank holidays

Two Corporate Social Responsibility days

Birthday day off

Death in service equivalent to twice annual salary

Auto enrolment pension scheme

Hybrid working

Employee Assistance Programme

Discounts for local businesses

Professional fees paid

Employee recruitment incentive scheme

Qualifications

• High degree of attention to detail essential for volume record review.
• Ability to maintain a detailed spreadsheet for case information.
• Excellent client care and organizational skills are crucial.

Responsibilities

• Assist in preparation of initial letters of advice and responses to claims.
• Draft court pleadings including defenses and applications.
• Instruct experts and analyze their findings.
• Manage case diaries and records effectively.
• Update clients on case progress and handle inquiries.

Skills

Attention to detail

Client care skills

Organizational skills

Ability to meet deadlines

Methodical approach

Articulate communication

Motivated

Strong analytical skills

Education

LPC or SQE qualification

Job description

Basis

Full time

Job category/type

Paralegal

Date posted

29/01/2026

Job reference

HJ0431

Background

An opportunity has arisen for a Paralegal to join the Dispute Resolution department. The role The successful candidate will join the partner-led housing management unit which currently acts for a large number of social landlords across Wales. The team provides advice on a wide range of landlord and tenant matters including tenancy enforcement, housing related anti-social behaviour and disrepair. Whilst the role will involve many aspects of housing management, there will be a primary focus on defending housing disrepair claims brought against housing associations and local authority landlords.

Duties Will Include

• Assisting team members in preparation of initial letters of advice to clients and responding to letters of claim
• Drafting court pleadings in particular defences, counterclaims, applications to strike out and trial bundles
• Instructing experts and considering their findings
• Review and analysing of client records
• Effective management of case diaries
• Taking and preparing witness statements
• Liaising with HMCTS
• Updating clients with the progress of their cases
• Dealing with telephone enquiries from clients
• Assist team with financial aspects of cases including monthly invoicing and management of disbursements incurred
• Accurately record time

Skills And Qualifications

The role will involve volume record review, so a high degree of attention to detail is essential. There will also be a requirement to maintain a detailed spreadsheet containing essential information regarding each case. This role would ideally suit a candidate who is qualified to LPC or SQE level. The successful candidate will have excellent client care skills, strong organisational skills and the ability to meet tight deadlines. They will be highly motivated, methodical, articulate and ambitious.

Life at Hugh James

We never shy away from a challenge

We are a leading, full-service UK law firm. Since our beginning, we have been led by the things that matter. We care about fighting for the right outcomes. Solving the seemingly unsolvable. Protecting businesses, individuals and livelihoods. Supporting our people, our communities. Safeguarding our planet. Looking for a way forward? At Hugh James, challenges of all sizes are readily accepted.

The Hugh James difference

Our law firm has always been guided by the idea that self-belief is just as important as skillset. Our pursuit of righting wrongs and protecting whats important keeps us driving forwards. Its in our roots! We wont stop until we find the answers; the outcomes that are needed.

A positive force in the community

Our work with charities on a local and national level plays a huge part in our day-to-day lives. We work with a large range of charities, some of which we support through fundraising, donations, volunteering and others we partner with where our areas of work cross paths. Staff, clients everyone comes together through a shared passion to do good in the community and support those in need.

Some of our benefits on offer include:

• Minimum of 25 days holiday plus bank holidays
• Two Corporate Social Responsibility days
• Birthday day off
• Death in service equivalent to twice annual salary
• Auto enrolment pension scheme
• Hybrid working
• Employee Assistance Programme
• Discounts for local businesses
• Professional fees paid (subject to requirement for your role)
• Employee recruitment incentive scheme

Hugh James is an equal opportunities and disability confident committed employer.

Thank you for taking the time to consider this opportunity. If you have questions, please contact Jo Herbert.

We reserve the right to close our vacancies earlier than the given deadline if we receive sufficient applications for the role.