P&G Assistant Manager

Village Hotels - Cardiff - Pub & Grill; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

A vibrant hospitality provider in Cardiff seeks a team leader for their Pub and Grill. This role involves supporting the manager in recruiting and training staff, ensuring outstanding service and customer satisfaction. Ideal candidates are passionate about hospitality and team development, focused on detail, and possess a deep understanding of food and beverage operations. This position offers exciting benefits including discounts, wellness programs, and a supportive environment to work, grow, and play.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

Friends and Family discounted stays

50% discount on food and drink

30% discount at Starbucks

Excellent training and development programs

Flexible working hours

Qualifications

• Ability to lead a team across food and beverage operations.
• Results driven with knowledge of brand standards in hospitality.
• Passionate about team development and customer service.

Responsibilities

• Support the Pub and Grill Manager in recruiting and training staff.
• Ensure outstanding service by motivating the team.
• Deliver memorable dining experiences and maintain brand standards.

Skills

Attention to detail

Team leadership

F&B business operations understanding

Motivation and passion for team development

Creating memorable experiences

Job description

Our Pub and Grills are at the heart of the action. They are buzzing with energy and serving up delicious food and drink, delivered by a team with bags of personality. This fun and demanding role allows you to own it, work it and love every minute. You will play a key role supporting the Pub and Grill Manager with recruiting, training and motivating the team to give outstanding service, ensuring the team and customers are loving it.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Benefits* such as…

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on and off shift in our Village Hotel Starbucks stores.
• Excellent training and development including our Rising Stars and Talent Academy programmes.
• A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• A range of Well‑being and Healthcare benefits and monthly well‑being programmes for all employees to support your mental health.
• Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to our Employee Assistance Programme, offering support and counselling.
• Flexible working hours.
• A fun, supportive and inclusive work environment with regular team events.
• Excellent Reward and Recognition Incentive schemes.
• Anniversary rewards for key milestones of service.
• Electric car salary sacrifice scheme.
• Have your birthday off guaranteed.
• Discounted Health Cash plan and Sick pay Insurance.
• A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme.
• Life Insurance.

*T&C’s apply based on your contract.

What we need from you

• Own it.
• Ability to focus on the detail without forgetting that our customers are at the heart of business.
• Ability to lead a team across F&B.
• A good understanding of F&B business operations, results driven and able to deliver brand standards.
• Motivational, passionate about developing and nurturing your team.
• A genuine passion for creating memories & delivering incredible hospitality.

Come and be part of something new & something special - Work, Grow & Play the Village Way!

Compensation: To be discussed.