Overnight Guest Care Specialist

Whitbread; Braintree; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking hospitality leader as a Nights Team Member at a popular hotel in Braintree. This role offers a unique opportunity to ensure the safety and comfort of guests during the night shift, utilizing your calm demeanor and customer service skills. With guaranteed hours and a supportive work environment, you’ll receive comprehensive training and a clear career path. Enjoy fantastic perks like discounts on accommodations and meals, a complimentary breakfast for two, and a company pension scheme. If you're ready to make a difference in the hospitality industry, this position is perfect for you!

Benefits

Training and support

Whitbread Benefits card

Pension and saving schemes

Discounts on shops and utilities

Complimentary breakfast for 2

Qualifications

• No experience needed, just a calm personality and customer service skills.
• Health and safety knowledge is beneficial.

Responsibilities

• Ensure the safety and comfort of hotel guests overnight.
• Provide excellent customer service to help guests rest easy.

Skills

Customer Service Skills

Problem-Solving Skills

Health and Safety Knowledge

Job description

Join a forward-thinking hospitality leader as a Nights Team Member at a popular hotel in Braintree. This role offers a unique opportunity to ensure the safety and comfort of guests during the night shift, utilizing your calm demeanor and customer service skills. With guaranteed hours and a supportive work environment, you’ll receive comprehensive training and a clear career path. Enjoy fantastic perks like discounts on accommodations and meals, a complimentary breakfast for two, and a company pension scheme. If you're ready to make a difference in the hospitality industry, this position is perfect for you!