Outreach Manager

Integrity Education Solutions Limited; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A specialist therapeutic education provider is seeking an experienced Outreach Manager to lead a community-based service in London. The role focuses on operational management, staff coordination, and safeguarding for vulnerable young people. Ideal candidates will have strong organizational and communication skills, as well as relevant experience in education, healthcare, or social care. This full-time position is a senior leadership role with opportunities for professional development.

Benefits

Professional development opportunities

Supportive leadership environment

Impactful role in community service

Qualifications

• Experience in coordination/logistics within education, SEND, healthcare, or social care.
• Strong safeguarding awareness and supporting vulnerable learners.
• Skilled in managing multiple priorities and collaboration.

Responsibilities

• Lead daily staff deployment and monitor pupil transitions.
• Contribute to recruitment and staff development.
• Coordinate transport and conduct risk assessments for venues.
• Liaise with various stakeholders to arrange schedules.
• Maintain high-quality service delivery and manage compliance.
• Provide operational reports for strategic planning.

Skills

Operational planning

Budgeting

Resource management

Organisational skills

Communication skills

Education

Degree-level education in logistics or business

Job description

Integrity Education Solutions are supporting a specialist therapeutic education provider with the appointment of an experienced Outreach Manager from January 2026. This senior operational and strategic role is based in a respected community-based service in East London, working with vulnerable young people with complex needs, trauma histories, and barriers to mainstream education.

The Outreach Manager ensures the effective daily running of the service, leading staff deployment, coordinating venues, managing logistics, overseeing pupil flow, and maintaining strong safeguarding and operational standards. This role suits a highly organised, strategic, and compassionate leader who thrives in fast-paced environments and is committed to improving outcomes for vulnerable learners.

Key Responsibilities

Lead daily staff deployment, monitor pupil whereabouts, and manage transitions to ensure smooth operations.

Contribute to workforce planning, recruitment, and staff development in collaboration with HR.

Oversee resources, equipment, IT, and asset management; ensure internal and external venues are safe and suitable.

Coordinate transport for off-site learning and therapeutic activities, and conduct risk assessments for venues and key activities.

Liaise with teachers, clinical staff, social workers, families, and external agencies to coordinate timetables, care plans, and communications.

Collaborate with senior and clinical leaders to maintain high‑quality service delivery, manage pupil flow, and support transitions.

Identify operational issues, lead improvement initiatives, and ensure compliance with safeguarding and regulatory frameworks.

Manage risk, emergency planning, health & safety processes, and provide operational reports for strategic planning.

Key Requirements

Degree‑level education (logistics or business qualification desirable).

Experience in coordination / logistics within education, SEND, healthcare, or social care.

Strong safeguarding awareness and experience supporting vulnerable learners.

Skilled in operational planning, budgeting, and resource management.

Excellent organisational and communication skills, able to manage multiple priorities collaboratively.

What’s On Offer

Full‑time, year‑round senior leadership role.

Opportunity to shape an impactful therapeutic outreach service.

Supportive senior leadership and multi‑professional environment.

Professional development and leadership growth opportunities.

Integrity Education Solutions is committed to safeguarding and promoting the welfare of children and young people. All applicants will be required to undertake an enhanced DBS check