Order Management Specialist — Customer & Logistics

Manpower UK Ltd; Bowling; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading staffing and workforce solutions firm in the UK is seeking a motivated individual for an Order Management position. The role entails managing end-to-end order processing, daily customer communications, and maintaining strong relationships. Ideal candidates should be proficient in MS Office, particularly Excel, and possess 0-2 years of experience in customer service or order management. Flexibility and attention to detail are essential. This position contributes to driving operational excellence in a dynamic team environment.

Qualifications

• 0–2 years experience in fast-paced Order Management environment.
• Experience in Administration and Customer Service roles.
• Experience of acting as liaison between customers and operations teams.

Responsibilities

• End to end order processing and management.
• Daily customer contact and building strong relationships.
• Managing customer returns.

Skills

Knowledge of Order Management processes

Computer proficiency (MS Office - especially Excel)

Time management skills

Superior communication skills

Problem solving skills

Education

Preferably qualified to degree level

HNC/HND or equivalent

Tools

MS Excel

Outlook

D365

Job description

A leading staffing and workforce solutions firm in the UK is seeking a motivated individual for an Order Management position. The role entails managing end-to-end order processing, daily customer communications, and maintaining strong relationships. Ideal candidates should be proficient in MS Office, particularly Excel, and possess 0-2 years of experience in customer service or order management. Flexibility and attention to detail are essential. This position contributes to driving operational excellence in a dynamic team environment.