Order Entry Specialist: Accurate SAP & CRM Processing

Sonova; Warrington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hearing care provider in Warrington seeks an Order Entry specialist to accurately process new, repair, and credit return orders in SAP and Salesforce. The ideal candidate will possess fluent English, strong attention to detail, and excellent organizational skills. Responsibilities include entering orders, assessing quality, and processing returns. Training and growth opportunities are supported, promoting an inclusive culture. Join our dedicated team to contribute to enhancing customer satisfaction.

Benefits

Wide range of training opportunities

Exceptional growth opportunities

Responsibilities

• Accurately enter new orders into SAP ensuring correct selections.
• Review impressions for quality and audiograms for suitability.
• Enter repair and remake orders ensuring accurate configuration.
• Verify returns and process credits within eligibility periods.

Skills

Fluent written and verbal English skills

Proficient in MS Office

Strong organisational and time management skills

Attention to detail

Ability to prioritise under pressure

Proactive and customer-oriented mindset

Team player with good communication skills

Adaptable and eager to learn

Education

Equivalent education (e.g. GCSE English/Maths)

Tools

SAP

Salesforce (CRM)

Job description

A leading hearing care provider in Warrington seeks an Order Entry specialist to accurately process new, repair, and credit return orders in SAP and Salesforce. The ideal candidate will possess fluent English, strong attention to detail, and excellent organizational skills. Responsibilities include entering orders, assessing quality, and processing returns. Training and growth opportunities are supported, promoting an inclusive culture. Join our dedicated team to contribute to enhancing customer satisfaction.