Oracle/SQL PL/SQL Specialist – ITIL Incident & Ops

Bank of Ireland; City of Westminster; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading financial institution in the UK seeks an IT Support professional to join their team. This hybrid role focuses on supporting finance systems and involves troubleshooting, incident management, and collaboration with internal and external stakeholders. The candidate is expected to have strong IT systems experience, particularly with Oracle and SQL, and should be a problem-solver with analytical skills. The company values work-life balance, offering flexible working arrangements, generous leave, and support for professional development.

Benefits

23 days annual leave

6 months paid maternity leave

Financial wellbeing coaches

Employee assistance program

Qualifications

• Experience working on IT systems, primarily Oracle, SQL and PL SQL.
• Ability to work well under SLAs and communicate effectively.
• No specific qualifications required.

Responsibilities

• Manage incidents, problems, and changes within the ITIL framework.
• Investigate and resolve system issues.
• Document incidents and fixes for internal knowledge sharing.
• Suggest service improvements from an Application Operations perspective.

Skills

IT systems experience

Oracle knowledge

Analytical reasoning skills

Unix/Linux

Problem-solving

Communication skills

Tools

Oracle

SQL

PL SQL

Control-M

GIT

Bitbucket

Job description

A leading financial institution in the UK seeks an IT Support professional to join their team. This hybrid role focuses on supporting finance systems and involves troubleshooting, incident management, and collaboration with internal and external stakeholders. The candidate is expected to have strong IT systems experience, particularly with Oracle and SQL, and should be a problem-solver with analytical skills. The company values work-life balance, offering flexible working arrangements, generous leave, and support for professional development.