OR19089 – Project Support Officer

Carrington Blake Recruitment; Birkenhead; On-site; GBP 80,000 - 100,000; Full time

Job summary

A recruitment agency is looking for a Project Support Officer to provide high-quality project and administrative support to public health programmes. Key responsibilities include arranging meetings, managing documentation, and collaborating with various stakeholders. Candidates should have strong Microsoft Office skills, NVQ Level 3 in Business Administration, and excellent organizational abilities. This role offers an opportunity to contribute to health initiatives across Cheshire & Merseyside.

Qualifications

• Strong knowledge of Microsoft Office packages required.
• Excellent organisation and communication skills needed.
• NVQ Level 3 Diploma in Business Administration or equivalent needed.
• Experience in office administration and customer service required.

Responsibilities

• Provide comprehensive support to multiple programmes.
• Arrange and coordinate meetings, agendas, and follow-ups.
• Manage incoming/outgoing mail and telephone enquiries.
• Assist programme leads in developing project plans.
• Prioritise workload and respond flexibly to changing demands.

Skills

Strong knowledge of Microsoft Office packages

Excellent organisation skills

Communication skills

Interpersonal skills

Ability to analyze information

Teamwork

Customer service experience

Education

NVQ Level 3 Diploma in Business Administration or equivalent

GCSE in Maths and English (or equivalent)

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Access

Job description

Umbrella: £16.64 per hour

Supplier submission deadline – 09 Jan 2026

Role Overview

• Position: Project Support Officer

• Service: Champs Public Health Collaborative (Public Health)

• Reports to: Programme Manager

• Hosted by: Wirral Council

• Purpose: Provide high-quality project, financial, and administrative support to the Cheshire & Merseyside “All Together Smokefree” programme.

• Supports programmes on behalf of nine Directors of Public Health and the Director of Population Health for the Integrated Care Board.

• Role involves working with multiple stakeholders across Cheshire & Merseyside (Local Authority Public Health teams, NHS England, Public Health England, Strategic Clinical Networks, Clinical Commissioning Groups).

Key Responsibilities

Project & Administrative Support

• Provide comprehensive support to multiple programmes (typing, drafting responses, reports, presentation materials).

• Arrange and coordinate meetings (agendas, papers, minutes, follow-ups, venue and catering arrangements).

• Manage incoming/outgoing mail and telephone enquiries.

• Develop and maintain electronic and paper filing systems.

• Maintain diaries, meeting arrangements, conferences, travel plans.

• Input and maintain accurate records using Microsoft Office (Word, Excel, PowerPoint, Access).

• Support programme leads to ensure projects are delivered within financial and resource constraints.

People & Collaboration

• Assist programme leads in developing, preparing, and monitoring project plans.

• Build and maintain partnerships across teams and organisations.

• Provide cover and work collaboratively with colleagues across the Public Health system.

• Handle complex and sensitive issues from external customers.

Financial Support

• Assist in delivering best value and creating efficiencies.

• Support internal audits and resource reporting.

Strategic Support

• Provide information to senior managers and Consultants in Public Health to meet local or national requirements.

• Assist with data collection and report production.

• Attend management team meetings as required.

Planning & Organising

• Prioritise workload and respond flexibly to changing demands.

• Ensure operational efficiency and continuity under tight deadlines.

Decision Making

• Anticipate and resolve problems independently where appropriate.

• Escalate issues as required and alert programme leads to opportunities or risks.

Essential Qualifications & Skills

• NVQ Level 3 Diploma in Business Administration or equivalent.

• GCSE in Maths and English (or equivalent level C or above).

• ECDL or equivalent IT competence.

• Strong knowledge of Microsoft Office packages.

• Ability to analyse information and make appropriate decisions.

• Understanding of confidentiality and data protection requirements.

• Excellent organisation, communication, and interpersonal skills.

• Ability to work independently and as part of a team.

• Experience in business support systems, office administration, and customer service.

Desirable Qualifications & Skills

• 2 A-Levels or NVQ equivalent in a relevant subject.

• IT qualifications or demonstrable IT skills.

• Ability to prepare project plans and reports.

• Knowledge of public health issues and multi-agency programme delivery.

• Understanding of change management and development of work policies or protocols.

• Experience in a public sector organisation.

If you think this job role is for you, please send your CV to [e-mail]