Opticians Team Leader

Boots UK; Havant; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK opticians in Havant seeks a Team Leader to inspire and manage the store team while enhancing customer experience. This role involves a mix of customer service and clinical activities, providing opportunities for professional development in a supportive environment. Ideal candidates will have experience in an optical setting and a desire to learn and grow in their careers.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Clinical and non-clinical career development opportunities

Enhanced maternity/paternity/adoption leave pay

Access to counselling through Employee Assistance Programme

Qualifications

• Worked in an Opticians or within an optical environment.
• Desire to learn and develop clinical skills.
• Experience in leading or coaching a team is a plus.

Responsibilities

• Lead and inspire the store team to deliver exemplary customer experience.
• Serve as duty manager and contribute to store operations.
• Support clinical activities including pre-screening and dispensing.

Skills

Optical environment experience

Team leadership

Desire to learn

Job description

Overview

Job Description

As a Team Leader in one of our stores, reporting to the Hub Manager, you will be the duty manager in store and responsible for leading and inspiring the store team day to day to deliver an exemplary customer experience. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include pre-screening, dispensing, accuracy checks and much more. In your role as a Team Leader you will have plenty of opportunities to develop your clinical and leadership skills. With an industry leading "Step Into Optics" training programme and additional leadership training programmes, we are committed to helping you develop and carve out a career at Boots Opticians.

Note: Text retained from the original description; formatted to present clearly for candidates.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Responsibilities

• Lead and inspire the store team day to day to deliver an exemplary customer experience.
• Serve as duty manager in-store and contribute to everything from customer service to store operations.
• Contribute to clinical activities including pre-screening, dispensing, accuracy checks and related tasks.
• Collaborate across the store to support clinical and leadership skills development.

Qualifications

• Worked in an Opticians or within an optical environment.
• Desire to learn.
• It would be great if you also have: Led or coached a team.

Benefits

• Discretionary quarterly bonus.
• Generous employee discounts for you and a second person (terms and conditions apply).
• Clinical and non-clinical career development opportunities (Apprenticeships).
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child, including holiday buying, discounted gym membership, life assurance, and activity passes.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

What’s next

Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Vacancy Reference Number: 261079 • Area: OPT107 - South West and Channel Islands • Company: Optics • Hours per week: Over 35 hours per week • Store: 3961 - Havant Meridian SC BO • Full or Part time: Full-time