Optical Team Lead: Customer Experience & Clinic Skills

Boots Opticians; Newmarket; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-known optical retailer in Newmarket is seeking a Team Leader to manage daily store operations and lead a dedicated team. The role offers a dynamic environment with opportunities for clinical and leadership development through training programs. Responsibilities include overseeing customer service and clinical activities. Ideal candidates are experienced in optical settings and eager to learn. Benefits include flexible work options and generous employee perks.

Benefits

Discretionary quarterly bonus

Employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to 24/7 counselling support

Qualifications

• Experience working in an opticians or optical environment is essential.
• A willingness to learn and further develop skills.

Responsibilities

• Lead and inspire the store team to deliver excellent customer experience.
• Involved in customer service, store operations, and clinical activities.

Skills

Experience in an optical environment

Desire to learn

Job description

A well-known optical retailer in Newmarket is seeking a Team Leader to manage daily store operations and lead a dedicated team. The role offers a dynamic environment with opportunities for clinical and leadership development through training programs. Responsibilities include overseeing customer service and clinical activities. Ideal candidates are experienced in optical settings and eager to learn. Benefits include flexible work options and generous employee perks.