Optical Assistant: Customer Care & Eyewear Expert

Boots Opticians; King's Lynn; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known retail healthcare provider is seeking an Optical Assistant in King's Lynn to engage with customers, assist with eye-tests, and provide personalized service. Your role will include ordering glasses and contact lenses, as well as supporting operational tasks. The position offers industry-leading training and development opportunities within an inclusive and diverse team environment. Ideal candidates should have a passion for customer care and an eagerness to learn. Flexible benefits and career development are provided.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Flexible benefits scheme

Access to free counselling and support

Qualifications

• Strong interpersonal skills to build relationships with customers.
• Ability to support with eye-tests and pre-screening activities.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning

Job description

A well-known retail healthcare provider is seeking an Optical Assistant in King's Lynn to engage with customers, assist with eye-tests, and provide personalized service. Your role will include ordering glasses and contact lenses, as well as supporting operational tasks. The position offers industry-leading training and development opportunities within an inclusive and diverse team environment. Ideal candidates should have a passion for customer care and an eagerness to learn. Flexible benefits and career development are provided.