Operations Team Lead – Social Housing Maintenance

Karbon Homes; Leeds; On-site; GBP 45,000 - 53,000; Full time

Job summary

A community-based housing association in Leeds is seeking an experienced Operations Team Manager to lead a team delivering repairs and maintenance services. The ideal candidate will have profound knowledge of building practices, exemplary customer service skills, and the ability to manage a diverse team effectively. This role offers a competitive salary, a car payment, a flexible benefits package, and opportunities for professional growth in a supportive environment.

Benefits

26 days annual leave (rising to 31 after 3 years)

Birthday leave

Occupational pension

Health cash plan

Flexible benefits pot

Funding for qualifications and learning events

Qualifications

• Thorough understanding of building and maintenance practices within a social housing environment.
• Experience managing a multi-disciplinary team in a dynamic environment.
• Strong digital and tech competency.

Responsibilities

• Lead and manage a team delivering repairs and maintenance.
• Ensure team understands their impact on performance, safety, and quality.
• Support the team to deliver excellent customer service.

Skills

Customer service

People management

Organizational skills

Building and maintenance practices

Dynamic leadership

Job description

A community-based housing association in Leeds is seeking an experienced Operations Team Manager to lead a team delivering repairs and maintenance services. The ideal candidate will have profound knowledge of building practices, exemplary customer service skills, and the ability to manage a diverse team effectively. This role offers a competitive salary, a car payment, a flexible benefits package, and opportunities for professional growth in a supportive environment.