Operations Support & Administration Specialist

Manpower UK Ltd; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency in Liverpool is seeking an Operational Support Agent to assist with administrative tasks and support internal drivers. The ideal candidate should be IT literate and experienced in administration, with strong communication skills. This role involves handling customer queries regarding parcel deliveries and requires a proactive approach in liaising with various departments.

Qualifications

• IT literate with experience in administration.
• Previous customer service experience is desirable.
• Good communication skills for teamwork.

Responsibilities

• Handle queries from internal drivers about deliveries.
• Perform general administration duties.
• Analyze data related to operations.
• Liaise with other departments as needed.
• Communicate with customers regarding parcel delivery.
• Archive and sort paperwork.
• Track parcels when necessary.

Skills

IT literacy

Administration experience

Customer service experience

Communication skills

Job description

A leading recruitment agency in Liverpool is seeking an Operational Support Agent to assist with administrative tasks and support internal drivers. The ideal candidate should be IT literate and experienced in administration, with strong communication skills. This role involves handling customer queries regarding parcel deliveries and requires a proactive approach in liaising with various departments.