Operations Manager - Warehouse

GB Recruitment (England, Scotland, Wales); Worksop; On-site; GBP 47,000; Full time

Job summary

A leading logistics company based in Worksop is looking for a Warehouse Operations Manager to oversee operational performance and maintain a culture of safety. This role involves leading and developing teams to meet KPIs, ensuring compliance with health and safety regulations, and fostering effective customer relationships. Ideal candidates should have proven leadership experience in logistics and strong decision-making skills. The position offers competitive pay, bonuses, and a comprehensive pension scheme.

Benefits

Discretionary bonus based on performance

Generous pension scheme

Free GP consultations

Retail discounts

Affordable loans and savings schemes

Qualifications

• Proven leadership experience in warehousing or logistics.
• Strong people-management skills for large teams.
• Good understanding of operational processes and H&S.

Responsibilities

• Lead and develop warehouse teams to achieve KPIs.
• Ensure compliance with H&S legislation and standards.
• Plan and manage resources for operational performance.

Skills

Leadership

People management

Decision-making

Knowledge of warehouse systems

Continuous improvement

Communication

Job description

Overview

Pay Rate: £47,000
Grade: RCS K
Contract Type: Permanent (Full-Time)
Shift patterns: Monday to Thursday, 6pm–4am
Location: Manton Wood - Worksop

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly. We are now looking for a Warehouse Operations Manager to lead operational performance, drive a culture of Safety First, and ensure our colleagues deliver the exceptional service our customers expect from DHL Supply Chain.

What you'll do

• Lead, coach, and develop warehouse teams to achieve KPIs across safety, productivity, quality, and customer service
• Foster an inclusive, positive, and engaging culture aligned with DHL's Certified Excellent Employer values
• Ensure all activity complies with H&S legislation, site procedures, and DHL's Zero Harm standards
• Plan and manage labour, resources, and workflow to deliver consistently strong operational performance
• Support customer relationships by delivering reliable service and proactive communication
• Lead continuous improvement activity using DHL tools and First Choice methodologies
• Monitor performance, produce reports, and contribute to weekly and monthly operational reviews
• Ensure compliance with audits, stock integrity processes, and internal/external standards

Who this role is for

• Proven leadership experience in warehousing, logistics, or operations
• Strong people-management skills with the ability to motivate, coach, and support large, diverse teams
• A proactive, hands-on approach with strong decision-making skills
• Good understanding of operational processes, H&S, and warehouse systems (WMS knowledge desirable)
• Experience delivering continuous improvement and change initiatives
• Excellent communication skills and the ability to work collaboratively across functions

Why join us

• Discretionary bonus based on performance
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

About DHL

We’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more. We’re committed to building an inclusive workplace where everyone’s skills and experiences matter.