Operations Manager - Technology and Entertainment Department

Harvey Norman Global Pty Limited; Preston; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading Australian retail chain in Preston is seeking a proactive Operations Manager for their Technology and Entertainment Department. You will oversee daily store operations, manage logistics, and ensure excellent service while fostering a positive team environment. The ideal candidate will be highly organized, customer-focused, and possess strong communication skills. This full-time role offers opportunities for career advancement and attractive commission structures.

Benefits

Attractive commission-based structures

Career progression opportunities

Incentive-based promotions

Qualifications

• Demonstrate excellent time management and multi-tasking skills.
• Have a basic knowledge of technology and systems used in retail operations.
• Be highly motivated and results-driven with outstanding communication skills.

Responsibilities

• Oversee day-to-day store operations to ensure efficiency and compliance.
• Manage freight and coordinate online sale deliveries.
• Liaise with suppliers and customers regarding faulty product returns and resolutions.

Skills

Excellent time management

Multi-tasking

Strong organizational skills

Flexibility across retail hours

Tools

Retail systems knowledge

Job description

Operations Manager - Technology and Entertainment Department

Apply now Job no: 572070
Work type: Full Time
Location: Preston
Categories: Sales

Join our team at Harvey Norman Preston as an Operations Manager

• Full Time Position
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman – an Australian retail icon in the home and lifestyle space.

The Harvey Norman team is seeking a highly organised, proactive, and customer-focused Operations Manager to lead and streamline operational processes while delivering Great Service, Always!

Key Responsibilities

• Oversee day-to-day store operations to ensure efficiency and compliance
• Manage freight and coordinate online sale deliveries
• Liaise with suppliers and customers regarding faulty product returns and resolutions
• Ensure timely and accurate handling of stock movements and logistics
• Maintain operational standards and support team performance
• Implement and monitor processes for continuous improvement

To be successful you must:

• Demonstrate excellent time management and multi-tasking skills
• Have a basic knowledge of technology and systems used in retail operations
• Be highly motivated and results-driven with outstanding communication skills
• Enjoy working in a team environment and leading by example

What we require:

• Strong organisational skills and ability to work with minimal supervision
• Excellent verbal and written communication skills
• Ability to resolve customer complaints quickly and professionally
• Enthusiasm and willingness to learn with a “can do” attitude
• Flexibility across retail trading hours including weekends, public holidays, and late-night trades

What we offer:

• Attractive commission-based structures
• Fantastic incentive-based promotions
• Career progression opportunities with a wide support network for professional development
• A positive and flexible work environment where good performance is recognised and rewarded

If this role excites you and you’re ready for a new opportunity, please submit your application for consideration.

Please note: Only applicants with the right to work in Australia should apply.

Advertised: 27 Nov 2025 AUS Eastern Daylight Time

If you're keen to express your interest in working for a Harvey Norman Franchise, let us know.