Operations Manager - Social Housing

Prosper Recruitment Ltd; Willenhall; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking an Operations Manager for social housing refurbishment projects in the North West of England. The role involves overseeing multiple retrofit projects, managing project teams, and ensuring compliance with safety and quality standards. Experience in social housing and a passion for sustainability are essential. The position offers a competitive salary depending on experience, along with a bonus scheme, pension contributions, and additional benefits.

Benefits

Pension contribution scheme

Life assurance scheme

Private healthcare

Access to wealth management advice

Bonus scheme

Qualifications

• Experience in social housing refurbishment schemes.
• Strong background in managing multiple projects effectively.
• Ability to enforce compliance with safety, quality, and sustainability standards.

Responsibilities

• Oversee various retrofit projects across the North West.
• Lead and manage project teams to ensure timely delivery.
• Develop and maintain client relationships.

Skills

Leadership

Project Management

Client Relationship Management

Process Improvement

Safety and Quality Compliance

Job description

Operations Manager - Social Housing - (Refurbishment/Retrofit Schemes)

North West

Competitive basic salary - depending on experience + car or car allowance + bonus (paid out at 15% for the last 3 years) + pension

Prosper Recruitment are working in partnership with a pioneering company dedicated to enhancing energy efficiency and sustainability across the built environment. With a mission to reduce carbon footprints and support communities in the transition towards a greener future, they focus on innovative retrofit solutions in the North West. This part of a larger group focuses on a suite of services including internal and external wall insulation, loft insulation, heating systems, energy‑efficient lighting, and more.

Our client believes that upgrading existing housing stock is essential for both environmental and economic sustainability, and they are committed to delivering top‑quality projects that meet their clients' needs these clients include: Social Housing Providers, Local Authorities and Housing Associations.

Due to expansion and new contracts secured they are now seeking an Operations Manager.

Scope of Works: As the Operations Manager, you will oversee a range of retrofit projects, ensuring that all works—including cavity wall insulation (CWI), loft insulation, energy‑efficient heating solutions, and lighting systems—are implemented effectively across various schemes throughout the North West.

Responsibilities

• Leading and managing multiple project teams, ensuring that each project is delivered on time and within budget.
• Developing and maintaining strong client relationships, acting as the primary point of contact for project updates and addressing any concerns.
• Coordinating with project managers and field teams to ensure optimal workflow and resource allocation across all ongoing initiatives.
• Implementing and enforcing best practices in project delivery to ensure compliance with safety, quality, and sustainability standards.
• Monitoring project timelines, budgets, and scope, providing regular reports to senior management on project status.
• Identifying areas for process improvement and fostering a culture of continuous improvement within the operations team.
• Functioning as a leader in upholding the values of the company, promoting a positive and collaborative work environment.

Salary & Benefits

• Competitive salary and benefits based on experience.
• Pension contribution scheme
• Life assurance scheme
• Private healthcare available
• Access to wealth management advice
• Bonus scheme (paid out at 15% of annual salary for the last 3 years)

Social Housing - Refurbishment schemes experience required

This is an exciting opportunity for a dedicated Operations Manager to make a significant impact as part of a dynamic team committed to driving forward sustainable change in our communities