operations manager, restaurant chain

Tim Hortons; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known coffee shop is hiring for a managerial role in Greater London. The candidate should have strong customer service experience and be able to train staff effectively. Responsibilities include overseeing daily operations, modifying food prep methods, and ensuring compliance with health regulations. A high school graduation certificate and 2-3 years of experience are required. Applicants must have legal authorization to work in Canada. The position is full-time with health safety responsibilities and requires strong leadership skills.

Qualifications

• 2 years to less than 3 years of experience required.
• Permanent residents or temporary residents with valid work permits can apply.

Responsibilities

• Evaluate daily operations.
• Modify food preparation methods and menu prices.
• Monitor staff performance.
• Plan and organize daily operations.
• Train staff and conduct performance reviews.
• Ensure health and safety regulations are followed.
• Address customers' complaints and concerns.

Skills

Customer service

Staff training

Operations management

Health and safety regulations

Education

Secondary (high) school graduation certificate

Job description

Posted on December 26, 2025 by a licensed third-party for Employer details Tim Hortons

Job details

• Location 4550 Johnston Rd Port Alberni , BC V9Y 8J2
• Salary 36.60 hourly / 30 to 35 hours per week
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• Source Job Bank #3471396

Education

• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Cost products and services
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-01-16