Operations Manager- Luxury Fitness Club

Leisure People; City Of London; On-site; GBP 38,000; Full time

Job summary

A leading luxury fitness operator in London's West End is seeking an Operations Manager to manage a vibrant health and fitness club. You will oversee the front of house, cleaning teams, and ensure a premium customer experience. Ideal candidates will have luxury facility operations experience and advocate a healthy lifestyle. This position offers a competitive salary of £37,500 plus bonus and benefits.

Benefits

Bonus

Contributory pension

Opportunity for career advancement

Qualifications

• Immaculately presented, highly personable, and professional.
• Experience as Operations Manager or similar role in 5-star facilities.
• Minimum experience delivering operational and health and safety procedures.

Responsibilities

• Oversee teams and ensure outstanding customer experience.
• Support the General Manager in operational activities.

Skills

Outstanding communication skills

5-star/luxury Facility Operations experience

Coaching and development skills

Operational procedures knowledge

Health and safety procedures

Active healthy lifestyle advocacy

Job description

Overview

Operations Manager- Luxury Fitness Club

London, West End

£37,500 + bonus + benefits

We are looking for an Operations Manager to help manage a vibrant 5-star luxury health and fitness club in London's West End, offering some unique work-out spaces in addition to the high-end gym and cutting-edge studio offering.

The Operations Manager will oversee the front of house and cleaning teams, retail, building operations, health and safety and will generally support the General manager ensure that members always have an incredible customer experience.

Responsibilities

Oversee front of house and cleaning teams, retail, building operations, health and safety; support the General Manager to ensure that members always have an incredible customer experience.

There are fantastic benefits working for this growing luxury fitness operator including a competitive basic salary depending on experience, bonus, and contributory pension. There will also be the opportunity to advance your career with more club openings planned.

Benefits

Includes a competitive basic salary depending on experience, bonus, contributory pension, and the opportunity to advance your career with more club openings planned.

Qualifications

• Immaculately presented, highly personable and professional with outstanding communication skills.
• 5-star/luxury Facility Operations experience, possibly as an Operations Manager, Head of Operations, Front of House Manager, Deputy Club Manager, Leisure Club Manager or Boutique Fitness General Manager.
• Experience instilling a culture of 5-star excellence with team members through coaching and development.
• Experience of delivering robust service, operational and health and safety procedures.
• Live within an easy commute of London's West End to undertake a mixture of shifts.
• An advocate of living an active healthy lifestyle.

For more information, please click apply and we will be in touch promptly if you have the right level of experience.