Operations Manager in Droitwich)

Cast UK Limited; Droitwich Spa; On-site; GBP 45,000 - 55,000; Full time

Job summary

A well-established logistics business is seeking an Operations Manager to lead a busy 3PL site in Droitwich. The role requires managing a team of about 25 staff, overseeing warehouse operations, and maintaining safety standards. The ideal candidate will have strong leadership and communication skills, with experience in a warehouse environment. This position offers a salary ranging from £45,000 to £55,000 per annum, with Monday to Friday working hours.

Qualifications

• Experience supervising or managing teams within a warehouse or 3PL environment.
• Strong leadership skills with the ability to build a positive, performance-driven culture.
• Good knowledge of Health & Safety standards (NEBOSH / IOSH desirable).

Responsibilities

• Lead, motivate and develop a team of supervisors and operatives.
• Oversee all warehouse operational functions while ensuring safety and compliance.
• Manage stock control, site KPIs, reporting and operational documentation.

Skills

Leadership skills

Communication skills

Health & Safety knowledge

Experience with WMS

Customer service abilities

Job description

Operations Manager

Droitwich

£45,000 - £55,000 per Annum

Monday - Friday

Are you an experienced Operations Manager looking to take ownership of a busy 3PL site and lead a high-performing team? Our client, a well-established logistics business, is looking for a strong people leader to drive operational excellence, deliver outstanding customer service, and support ongoing growth.

The role

• Lead, motivate and develop a team of supervisors and operatives (circa 25 staff).
• Oversee all warehouse operational functions, ensuring a safe, compliant and efficient working environment.
• Deliver agreed customer service levels while managing costs and resources effectively.
• Maintain and improve Health & Safety standards, risk assessments and site procedures.
• Manage stock control, site KPIs, reporting and operational documentation.
• Support customer relationships, dealing with service queries and identifying opportunities for improvement.
• Deputise for the General Manager and support with budgeting, audits and continuous improvement initiatives.
• Drive performance, manage underperformance, support training needs and lead by example.

Experience

• Experience supervising or managing teams within a warehouse or 3PL environment.
• Strong leadership skills with the ability to build a positive, performance-driven culture.
• Excellent communication and customer-facing abilities.
• Good knowledge of Health & Safety standards (NEBOSH / IOSH desirable).
• Experience using WMS and confident IT skills.
• An understanding of budgets, cost control and P&L basics.
• The drive to develop professionally – CPC, Known Consignor & Responsible Officer training can be provided.