Operations Manager - High Wycombe Cressex (N108630)

NEXT Retail Ltd.; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading retail organization in the United Kingdom is seeking an Operations Manager to oversee stock and operational processes in store. This role requires strong leadership skills to inspire the team, ensure compliance with legal standards, and drive sales performance. The ideal candidate will have a high level of operational understanding and a passion for leading a results-driven team. Flexibility in working hours is essential, including possible public holidays and Sundays.

Qualifications

• Proven experience in a retail operational management role.
• Ability to lead a high performing team and handle people issues effectively.
• Strong operational understanding to improve commercial performance.

Responsibilities

• Oversee all stock and operational processes for stockroom/warehouse.
• Lead and inspire the team to maximize sales and drive efficiencies.
• Ensure compliance with legal and security requirements.

Skills

Leadership

Problem solving

Communication

Teamwork

Adaptability

Job description

To be an effective Operations Manager, you will support the Store Manager and be responsible for overseeing all stock and operational processes for stockroom/warehouse, security and offices. You will lead and inspire your team to be their best in order to maximise sales, drive efficiencies and achieve performance targets., To be a successful Operations Manager you will:

• Support the Store Manager in providing leadership and inspiring your team to be at their best, and stepping up to cover the store when needed
• Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe
• Support the Store Manager by being accountable for the store meeting all legal and compliance requirements in the areas you are responsible for
• Be confident in leading disciplinary/grievance procedures where necessary
• Have a clear understanding of managing manhour control expectations, to ensure all store processes are managed effectively and efficiently
• Demonstrate a hands‑on approach for all operational and commercial activities by working alongside the team
• Shows resilience during periods of change and embraces feedback to continue to drive results
• Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe
• Ensuring security staff are utilised effectively and that all Company security procedures are adhered to at all times
• Ensure training, development and recruitment needs are addressed to a high standard
  You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit
• You have an exceptional commercial and operational understanding, with the know how to create a fantastic shopping experience for our instore and online customers
• A team player who works at their best in a results driven, fast paced and challenging environment. You adapt to change quickly and can successfully bring the rest of the team on board with the new objectives
• A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
• Confidently problem solve, make sound business decisions, challenge processes and generate innovative ideas to take the business forward
• Experienced in leading and coaching a high performing team and effectively dealing with people issues
• An effective multi tasker who can plan, organise and prioritise your workload
• Have a flexible approach to working hours and be willing to work reasonable additional hours, some public holidays and Sundays in line with the needs of the business
• In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.