Operations Manager – Haywards Heath, England

Holroyd Howe; Haywards Heath; On-site; GBP 55,000 - 65,000; Full time

Job summary

A leading catering company in Sussex is seeking an experienced Operations Manager to oversee catering operations for schools. This role involves client management, team leadership, and ensuring high standards in food service. The ideal candidate has a strong background in hospitality with excellent communication and organisational skills. This position offers a salary of up to £65,000 and substantial benefits including holiday and training opportunities.

Benefits

33 days holiday

Volunteering days

Enhanced maternity leave

Bespoke training and development

Pension and life insurance

Discounts on high street shops

Wellbeing hub

Free meals while at work

Career development opportunities

Qualifications

• Previous experience in a similar environment at a senior management level.
• A proven, hands-on leader, able to invest in your team and their development.
• Excellent communication skills and strong IT literacy.

Responsibilities

• Maximise performance of the team through positive and effective leadership.
• Achieve and improve all financial targets.
• Ensure compliance with Health & Safety requirements.

Skills

Leadership

Client relationship management

Communication skills

Health & Safety knowledge

Financial acumen

Problem-solving

Job description

Operations Manager – Haywards Heath, England

Company Description

Operations Manager

Location: Sussex

Salary: Up to £65,000

Benefits:

• 33 Days holiday including bank holidays
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Bespoke training and development opportunities
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Free meals whilst at work
• Career development opportunities
• HIT Apprenticeships for all experience levels

Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

Here at Holroyd Howe, we have an exciting opportunity for an experienced and highly motivated Operations Manager to oversee and manage a portfolio of established and new clients based across Sussex.

This is a fantastic opportunity for a skilled Operations Manager to make a name for themselves within the food service industry and be a part of setting the new standard for education catering.

Job Description

The successful Operations Manager will be responsible for all aspects of catering operations, including planning, logistics, execution, and will require proven outstanding client relationship management. This is a high-pressure role that requires excellent communication and organisational skills, as well as a keen eye for detail.

• Maximise performance of the team through positive and effective leadership, combined with support and coaching
• To form and maintain a culture where individual and team development is encouraged, service standards are constantly reviewed and improved upon.
• Achieve and improve all financial targets.
• Ensure all company and legislative Health & Safety requirements are achieved
• Strong communication and interpersonal skills and confident communicator with senior management and at board level.
• Excellent commercial and strategic acumen
• The ability to be able to identify new opportunities and develop strategies for maximising them
• To deliver an excellent food offering which is continuously reviewed and challenged to make sure it meets customer expectations

Qualifications

• Previous experience in a similar environment at a senior management level
• A proven, hands-on leader, able to invest in your team and their development
• Naturally outgoing and vibrant, display a real passion for food and customer service
• Excellent Health & Safety knowledge
• Financially astute and have strong IT literacy
• Innovative, creative and driven by excellence
• Stay up to date with current food trends
• Possess great organisation skills, exceptional communication skills and a proactive attitude
• Excellent understanding of report writing and financial management
• Successful progressive background in catering, hospitality, retail at the relevant level
• Excellent problem-solving skills and be able to devise and implement strategies to benefit both the company and the client.

Additional Information

We pride ourselves on:

Sustainability

Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

Nutrition

We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

Food Innovation

We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.

“Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences.”

This appointment is offered on the return of satisfactory professional references.

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