Operations Manager

The Popeyes; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading quick service restaurant is looking for an Operations Manager in the Manchester area. This role focuses on overseeing daily operations across multiple locations, ensuring efficiency and compliance. Ideal candidates will possess strong leadership skills and a background in multi-site hospitality. The company offers competitive pay, a bonus scheme, and various benefits including a car allowance and private healthcare. This is an exciting opportunity to drive service excellence and build a high-performing team.

Benefits

Competitive salary and bonus scheme

£5k car allowance

Company car scheme

Gym discounts

Career progression opportunities

Private healthcare

33 days annual leave

Birthday day off

Free chicken

Qualifications

• Proven track record in a multi-site hospitality business, ideally QSR.
• Leadership that drives guest experience and KPIs.
• Experience in financial data analysis and business decisions.

Responsibilities

• Oversee daily operations of multiple locations for efficiency.
• Ensure compliance with regulatory requirements.
• Build and develop a high-performing team.
• Drive customer-centric operations and standards.
• Monitor financial performance and budgeting.

Skills

Strong experience in hospitality

Excellent organisational skills

Strong leadership abilities

Interpersonal skills

Analytical abilities

Job description

We're looking for an epic leader of people and standards driven operator to join our team as an Operations Manager

Overview

We're open to applications from candidates in the Manchester region. This is a talent bank opportunity, with applications to be reviewed in the New Year for upcoming Operations Manager roles coming to 2026 as we continue to grow rapidly!

Responsibilities

• Oversee the daily operations of multiple locations, ensuring efficiency and profitability
• Ensure compliance with all regulatory requirements and safety procedures
• Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations
• Put the customer first in everything you and your teams do, driving service and guest reviews/feedback
• Ensure food quality standards uphold our ambition to be the most loved QSR brand
• Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward
• Implement and maintain operational policies, procedures and standards across all locations
• Monitor and analyse financial performance, budgeting and cost control measures
• Drive continuous improvement initiatives to enhance operational effectiveness

Qualifications

• Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining
• Excellent organisational and problem solving abilities
• Always leads by example, lives and breathes an epic guest experience and drives KPIs
• Strong leadership and interpersonal skills with the ability to motivate and inspire
• Extensive experience recruiting, developing and talent planning within your store teams
• Demonstrated ability to analyse financial data and make sound business decisions
• Knowledge of regulatory compliance and safety standards

Benefits

• Competitive salary and bonus scheme
• £5k car allowance
• Company car scheme
• Benefits platform, inc. gym discounts and cycle to work
• Career progression opportunities
• Private healthcare
• Life assurance
• 33 days annual leave
• Birthday day off
• Free chicken!

Inclusivity

Inclusivity and respect are at the heart of all we do, Popeyes is a place where everyone is can be their true self and everyone belongs. This is why we assess each application on the aptitude to do the job and nothing else.