Operations Manager

PROSPECTUS; Greater London; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A national charity in Greater London is seeking an Operations Manager to lead day-to-day operations, overseeing HR, governance, and finance. This hybrid role requires a detail-oriented individual with experience in similar operations positions. Ideal candidates will have strong organisational skills, proficiency in IT, and a professional qualification in finance, project management, or HR. The salary range is £40,000–£45,000, commensurate with experience.

Qualifications

• Significant experience in an Operations role or similar.
• Knowledge of charity governance and Board secretariat experience.
• Ability to manage multiple projects effectively.

Responsibilities

• Lead the charity’s day-to-day operations.
• Oversee governance operations and support senior leadership.
• Coordinate Board and Committee meetings.

Skills

Proactive approach

Detail-oriented

Strong communication skills

Organisational skills

Excellent IT skills

Education

Professional qualification (finance, project management, HR)

Job description

Prospectus is delighted to be supporting a national charity with their search for a new Operations Manager. This role is available on a permanent contract and full‑time basis. The salary for this role is between £40,000‑£45,000, dependant on level of experience. This is a hybrid role, where you will attend the Central London office.

In this Operations Manager role, you will lead the running of the charity’s day‑to‑day operations. You will oversee functions that include HR, governance, finance, and operational policies and processes.

You will oversee governance operations, supporting senior leadership executives and the Board to meet their legal responsibilities and keep policies and systems up to date. You will also provide secretariat and executive support, which will involve coordination of Board and Committee meetings.

To be successful in this role, you need to be a proactive and detail‑oriented person who has significant experience in a similar role or an Operations role. You will have knowledge of charity governance and Board secretariat experience; strong organisational skills and the ability to manage multiple projects are essential.

You should be a strong communicator who has experience developing professional relationships with internal and external stakeholders. Excellent IT skills are required, as is an enthusiasm for change, with the ability to apply innovative approaches to project and people management. Experience implementing digital processes or platforms is a plus. You should bring experience of improving processes and systems, and making the most of available resources to strengthen day‑to‑day operations.

Desirably, you will hold a professional qualification (e.g., finance, project management, and/or HR). Experience and knowledge of working across data protection, GDPR, and/or health and safety will be considered an asset.

We are reviewing applications for this position on a rolling basis, so please submit your application as soon as possible to ensure you do not miss out.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.