Operations Manager

BMC Appointments Ltd; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A professional services firm in the UK seeks an experienced Operations Manager to oversee office processes and teams. The ideal candidate will have several years of experience in management and a background in a professional services environment. Responsibilities include ensuring compliance, managing internal workflows, and implementing improvements. This role offers a competitive salary starting at £48,000, 25 days of annual leave, and an office-based work environment.

Benefits

Competitive salary

25 days annual leave plus bank holidays

On-site parking

Supportive work environment

Qualifications

• Several years’ experience managing teams and office systems.
• Background in a professional services environment preferred.
• Understanding of confidentiality and regulations related to financial information.

Responsibilities

• Oversee office operations, systems, and procedures.
• Manage and support internal teams.
• Ensure adherence to regulatory and confidentiality standards.

Skills

Team Management

Office Systems Implementation

Communication

Regulatory Compliance

Organisational Skills

Job description

As Operations Manager, you will act as the central link between multiple internal teams and senior leadership. You will take ownership of office processes, workflows, and compliance, while supporting staff across account management, payroll and VAT functions. This role requires an organised, dynamic individual who can balance competing priorities with tact, professionalism and a sense of humour.

We are supporting a well‑established, fast‑growing professional services firm in their search for an experienced Operations Manager to oversee the day‑to‑day running of their busy office. This is an excellent opportunity for a confident, people‑focused senior administrator or office manager who thrives on improving systems, managing teams, and ensuring smooth operational performance.

Key Responsibilities

• Overseeing office operations, systems and procedures
• Managing and supporting internal teams
• Ensuring adherence to regulatory and confidentiality standards
• Creating and implementing new operational processes where needed
• Working closely with senior management to drive continuous improvements
• Managing varying workloads, deadlines and priorities

About You

• Several years’ experience managing teams and office systems
• Background in a professional services environment (e.g., accountancy, legal, financial services, estate agency)
• Understanding of confidentiality and regulations relating to financial information
• Knowledge of accounting, tax, VAT or payroll procedures is advantageous
• Strong people skills with the ability to communicate confidently and effectively
• Proactive, organised, and able to implement new systems and improvements
• Competitive salary (£48,000+)
• 25 days’ annual leave plus bank holidays
• On‑site parking
• Office‑based role within a supportive and friendly environment