Operations Manager

Operations; England; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading logistics company in the United Kingdom is seeking an experienced Operations Manager to manage teams and drive operational excellence. This role involves leading Area Managers, analyzing performance, and collaborating with support teams. Ideal candidates have strong management experience and proficiency in data analysis, Lean Six Sigma, and Kaizen techniques. The position offers a full-time contract and the chance to work at the forefront of operational efficiency.

Qualifications

• Relevant experience in people and stakeholder management.
• Advanced proficiency in verbal and written English and intermediate proficiency in the local language.
• Relevant experience in using data to influence business decisions.
• Experience in Lean Six Sigma and Kaizen techniques.
• Experience in a similar logistical working environment.

Responsibilities

• Manage and develop a team of Area Managers.
• Lead operational teams and deal with issues.
• Analyse shift performance against business objectives.
• Work closely with HR, Finance, Health and Safety, and Security.
• Design and deliver initiatives to improve operational performance.

Skills

Six Sigma

Lean

Management Experience

Process Improvement

Microsoft Outlook

Analysis Skills

Warehouse Management System

Operations Management

Kaizen

Leadership Experience

Supervising Experience

Retail Management

Tools

MS Office Suite

Job description

Overview

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. Its driven by Operations Managers who bring the team together to push excellence in safety quality and productivity across our sites. At your site youll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key Responsibilities

• Manage and develop a team of Area Managers
• Lead operational teams on a shift deal with issues and positively impact site performance
• Analyse shift performance against relevant business objectives and put in place actions to improve our operational excellence
• Work closely with other support teams including HR Finance Health and Safety and Security
• Design and deliver initiatives across the sites to improve operational performance

A Day in the Life

Youll lead shifts at one of our operational sites. Youll also be the key link between a number of teams including finance safety and operations integration teams. That means youll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve meetings with different areas of the business deep diving into performance and risk metrics for sites and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. Youll be a source of leadership and support your team to be the best managers they can be.

About the Team

Amazon couldnt deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS youll be welcomed into a diverse team that plays a central role in our success. Using air sea and road transport as well as sortation centres equipped with the latest technology youll help Amazons transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination quickly conveniently and sustainably.

Qualifications

• Relevant experience in people and stakeholder management
• Advanced proficiency in verbal and written English and intermediate proficiency in the local language
• Relevant experience in using data or anecdotal evidence to influence business decisions
• Relevant experience in key areas of production and supply chains data analysis
• Experience in Lean Six Sigma and Kaizen techniques
• Experience in a similar logistical working environment
• Relevant experience working with the MS Office suite (Word Excel Outlook) in a professional environment

Key Skills

Six Sigma, Lean, Management Experience, Process Improvement, Microsoft Outlook, Analysis Skills, Warehouse Management System, Operations Management, Kaizen, Leadership Experience, Supervising Experience, Retail Management

Employment Type

Full-Time

EEO Statement

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.