Operations Manager

Asda; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail chain in the United Kingdom seeks an Operations Manager to oversee daily store operations. The ideal candidate will be experienced in large-format retail management, focusing on maximising availability and reducing waste while leading and supporting teams. You'll work collaboratively to enhance customer experiences and drive operational excellence. Competitive salary plus benefits, including discounts and a company pension, are offered.

Benefits

15% colleague discount

Discretionary company bonus scheme

Enhanced electric car scheme

Free eye test

Discounted rates on Asda services

Flexible pay access

24/7 virtual GP

Colleague recognition programme

Qualifications

• Experience managing or supervising in a large‑format retail environment.
• Strong operational knowledge across food and non‑food departments.
• A track record of improving availability and reducing waste.

Responsibilities

• Lead execution of day-to-day operations across key departments.
• Work closely with department managers to drive productivity.
• Ensure store readiness and compliance for customers.

Skills

Leadership

Data-driven decision making

Organised and efficient

Commercial awareness

Collaboration

Execution-focused

Job description

Job Title

Operations Manager

Location

Roehampton

Employment Type

Full time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

45

Salary

Competitive salary plus benefits

Category

Store Operations

Closing Date

22 January 2026

At Asda, we want you to find your everything. As our Operations Manager, you’ll lead the execution of our store’s day‑to‑day operations across key departments—including Ambient, Fresh, George (clothing), and General Merchandise. You’ll ensure that availability is maximised, waste and shrink are minimised, and our store runs efficiently and safely. You’ll work closely with department managers to deliver consistent standards, drive productivity, and ensure our store is always ready for customers. Whether it’s managing delivery flow, stock routines, or compliance, you’ll be the driving force behind operational excellence.

What makes a brilliant Operations Manager:

• Execution-focused: You’re passionate about getting things done right, first time, every time.
• Commercially aware: You understand how availability, waste, and shrink impact performance—and you know how to improve them.
• Leadership: You lead and support department managers, creating a culture of accountability and continuous improvement.
• Organised and efficient: You thrive in a fast‑paced environment and know how to prioritise and delegate effectively.
• Collaborative: You work across teams to ensure smooth operations and a seamless customer experience.
• Data-driven: You use insight to make informed decisions and drive operational improvements.

What you’ll bring:

• Experience managing or supervising in a large‑format retail environment.
• Strong operational knowledge across food and non‑food departments.
• A track record of improving availability, reducing waste, and managing shrink.
• Confidence in leading teams and managing change.
• Flexibility to work a range of shifts, including early mornings, evenings, and weekends.

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discretionary company bonus scheme
• Access to an enhanced electric car scheme
• Free eye test for you and your nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas