Operations Manager

ZipRecruiter; Bramley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading charity organization in Leeds is seeking an Operations Manager to oversee administrative support and ensure efficient operations. Responsibilities include managing systems, support staff, and maintaining compliance with policies. Ideal candidates will have proven operational management experience and strong organizational skills. This role is initially a 6-month FTC but is expected to become permanent, based on performance.

Qualifications

• Proven experience in operational management.
• Experience of managing operational budgets.
• Ability to manage multiple tasks and work calmly under pressure.
• Experience of charity governance and reporting requirements.

Responsibilities

• Lead and manage operational functions including administrative systems.
• Ensure all premises are safe, accessible, and well-maintained.
• Oversee contractors and ensure utility supplies are maintained.
• Contribute to continuous improvement in services and efficiency.

Skills

Operational management

Organizational skills

Project management

Interpersonal skills

Communication skills

Tools

Microsoft 365

CRM systems

Job description

Overview

Working with a fantastic charity in the south of Leeds, this team are looking to recruit an operations Manager to support their administrative support team on a day-to-day basis. This role will initially be a 6-month FTC but will hopefully be become permanent, fully on site based. As the Operations Manager you will be responsible for strengthening internal systems and to ensure the smooth running and efficiently of the teams. Working across office, support, systems, and all administrative functions to ensure all running smoothly. Key duties will involve:

Responsibilities

• To lead and manage operational functions including administrative systems, facilities, and operational resources.
• Ensure all premises are safe, accessible, and well-maintained.
• Oversee contractors, cleaners, repairs, and equipment servicing.
• Ensure utility supplies are maintained
• Ensure policies and procedures are reviewed on the relevant dates
• Working with Policy & Procedure Review Group to update and circulate polices as required
• Ensure staff and Trustees have access to all policies.
• Ensuring compliance with health and safety, fire and accessibility
• To work with the General Manager
• Ensuring effective staff communications across all locations, as identified.
• Support events, visitors, audits
• Contribute and take a lead in continuous improvement in services and efficiency.
• Active involvement as a member of the Senior Management Team (SMT)
• Working with General Manager to set and monitor operational expenditure within budget.
• To undertake any other duties requested by line manager.

Qualifications

This is a fantastic opportunity to really support and work at the heart of this charity, there will be come travel within role and therefore a car driver with access to a vehicle is essential. The successful candidate will have;

• Proven experience in operational management
• Experience of managing operational budgets
• Good organisational and time management skills with attention to detail
• Experience of managing administration teams / support staff
• Proficiency with Microsoft 365 or equivalent and digital administration tools including. CRM systems
• Ability to manage multiple tasks and work calmly under pressure.
• Excellent interpersonal and communication skills
• Project management experience
• Experience of managing multiple teams
• Experience of charity governance and reporting requirements
• Experience managing budgets or overseeing contracts

How to apply

If you have experience of working within the 3rd sector at an operational management level and can commit to this long term role which will hopefully go permanent, please send your CV for review.