Operations Leader — People, Performance & Change

Valuation Office Agency; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A public sector valuation agency in Bristol is seeking an Operational Manager to lead and inspire a team, managing performance and ensuring high-quality services. The ideal candidate should have strong leadership skills and experience in driving operational objectives. This role involves creating an inclusive environment, monitoring team performance, and supporting individual development. Flexible working arrangements are available, and the position may require some travel.

Qualifications

• Strong leadership skills to inspire and manage a team effectively.
• Ability to handle performance issues using proper HR principles.
• Experience in driving operational performance and managing changes.

Responsibilities

• Lead and manage a team to achieve operational delivery targets.
• Address and resolve management issues within the team.
• Create an inclusive working environment recognizing individual contributions.
• Support the team through change and promote involvement in planning.
• Monitor the team's performance against strategic objectives.
• Communicate business needs and maximize efficiency.
• Encourage innovation for continuous improvement.
• Ensure quality assurance of Council Tax products.
• Hold performance-based conversations to enhance productivity.
• Support L3 Apprentices in completing their programs.

Job description

A public sector valuation agency in Bristol is seeking an Operational Manager to lead and inspire a team, managing performance and ensuring high-quality services. The ideal candidate should have strong leadership skills and experience in driving operational objectives. This role involves creating an inclusive environment, monitoring team performance, and supporting individual development. Flexible working arrangements are available, and the position may require some travel.