Operations Director- Wales

ivolve care & support; Wales; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A community care organization is seeking an Operations Director to lead multi-site adult care services across South Wales. The ideal candidate will have senior leadership experience in health or social care, strong knowledge of Welsh care standards, and a commitment to person-led care. This role offers a unique opportunity to shape the future of social care while ensuring compliance and quality control across all services. Apply now or contact for a confidential conversation.

Benefits

Competitive salary and benefits package

Responsibilities

• Lead and develop multi-site adult care services across South Wales.
• Drive service excellence, financial performance, and compliance.
• Support and guide Responsible Individuals and service leaders.
• Embed person-led care in line with ivolve’s values.
• Work collaboratively with clinical, finance, people and quality teams.
• Build and maintain relationships with commissioners, regulators and stakeholders.
• Lead change and support innovation as ivolve continues to grow in Wales.

Skills

Senior leadership experience in regulated health and/or social care

Strong knowledge of Welsh care standards and regulatory expectations

A track record of managing large teams and complex services

Experience driving performance and service improvement

A values-driven approach to leadership and care delivery

Job description

Job Title: Operations Director – Wales

Location: Hybrid (South Wales) with regular travel across Wales and occasional travel to England

Contract: Full-time, Permanent

Hours: 37.5 per week

Reporting to: Managing Director – Wales

We offer a competitive salary and benefits package

We’re looking for an inspiring Operations Director to join our high-performing team in Wales.

With over 1300 dedicated colleagues supporting 400 people across supported living, residential, and complex nursing services, this is a unique opportunity to lead with vision, compassion, and impact.

If you’re a dynamic leader who thrives on driving excellence, empowering teams, and making a real difference in people’s lives, we’d love to hear from you.

The Role

This is a key leadership position responsible for driving service quality, operational performance, and regulatory compliance across a complex and growing portfolio.

As a member of the Welsh Senior Leadership Team, you'll provide strategic and hands-on leadership to ensure our services meet the highest standards of care, safety, and outcomes for the people we support.

Key Responsibilities

• Lead and develop multi-site adult care services across South Wales
• Drive service excellence, financial performance, and compliance
• Support and guide Responsible Individuals and service leaders
• Embed person-led care in line with ivolve’s values
• Work collaboratively with clinical, finance, people and quality teams
• Build and maintain relationships with commissioners, regulators and stakeholders
• Lead change and support innovation as ivolve continues to grow in Wales

About You

We’re looking for a compassionate, commercially aware leader with:

• Senior leadership experience in regulated health and/or social care
• Strong knowledge of Welsh care standards and regulatory expectations
• A track record of managing large teams and complex services
• Experience driving performance and service improvement
• A values-driven approach to leadership and care delivery

ivolve is growing, and this is your opportunity to shape the future of social care in Wales.

Apply now or contact us for a confidential conversation

INDM