Operations Director (interim)

Broadstone Resourcing; Greater London; Hybrid; GBP 50,000 - 120,000; Full time

Job summary

A growing marketing company is seeking an experienced Operations Director for an interim 3-month contract based in London, with an option to extend. The role involves hitting the ground running to stabilize core operational processes, ensuring that revenue and spend data are accurate and timely. Key responsibilities include improving merchant onboarding and automation workflows. The ideal candidate will have significant leadership experience in operations or revenue operations and a knack for resolving high-impact operational issues quickly.

Qualifications

• 5+ years of senior operations leadership experience required.
• Experience in data-driven decision-making and revenue management.
• Proven track record of improving operational processes.

Responsibilities

• Stabilise core operational processes for accuracy and timeliness.
• Ensure predictable and error-free merchant launches.
• Lead documentation and automation of workflows.

Skills

Senior Ops/RevOps/Data Ops leadership experience

Experience in affiliate marketing, performance marketing, marketplaces, or complex data environments

Excellent communication and interpersonal skills

Comfortable working with data engineers and non-technical teams

Strong on process, controls, and accountability

Enjoys fixing messy, high-impact problems fast

Job description

Operations Director (interim) - (3 month contract - option to extend) - Up to £120k pro rata/or £500 a day - London/hybrid

My client, a growing marketing company based in London, is looking to recruit an Operations Director for an initial 3 month interim assignment (with the role likely to extend) offering hybrid working. The successful candidate will be responsible for stabilising core operational processes so revenue and spend data are accurate, timely, and trusted, and merchant launches are predictable, coordinated, and error‑free. This is a hands‑on interim leadership role focused on fixing foundational operational issues quickly, reducing risk, and leaving behind durable processes, ownership, and momentum.

Key responsibilities:

• Documented revenue & spend workflows
• Defined QA & discrepancy management processes
• Automation project re‑mobilised
• Clean merchant onboarding playbook
• Improved confidence in revenue & spend data across the business
• Wherever possible, spend data automated or semi‑automated
• Confidence that on day 1 of any new channel, spend appears correctly in Tableau

Key skills:

• Senior Ops/RevOps/Data Ops leadership experience
• Experience in affiliate marketing, performance marketing, marketplaces, or complex data environments
• Excellent communication and interpersonal skills
• Comfortable working with data engineers and non‑technical teams
• Strong on process, controls, and accountability
• Enjoys fixing messy, high‑impact problems fast

Broadstone Resourcing Ltd acts as an Employment Agency and an Employment Business and all appointments will be made on merit alone.