Operations Director ecom logistics

Bis Henderson; England; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading e-commerce retailer in the UK is seeking an experienced Operations Director to manage their distribution and fulfillment operations. The role involves driving a major warehouse relocation, introducing automation, and developing a high-performing team to ensure service excellence and cost efficiency. Candidates must have proven leadership in B2C e-commerce and expertise in logistics.

Qualifications

• Proven leadership in high-growth B2C/e-commerce operations.
• Expertise in logistics and supply chain management.
• Strong experience with warehouse automation projects.

Responsibilities

• Lead end-to-end operations strategy and execution.
• Oversee warehouse relocation and automation projects.
• Manage fulfilment centre P&L and performance KPIs.
• Develop and coach a strong operations team.
• Optimise carrier relationships and supply chain costs.

Skills

Leadership in high-growth B2C/e-commerce ops

Expertise in pick-pack-ship fulfilment

Strong commercial acumen

Experience with warehouse moves and automation

Passion for operational excellence

Job description

Operations Director E-commerce

This is a high growth niche ecom retailer and looking for a strategic Operations Director to lead its distribution and fulfilment operations. You will drive a major warehouse relocation, introduce automation, and develop a high-performing team to deliver service excellence, efficiency, and cost optimisation.

What You'll Do

• Lead end-to-end operations strategy and execution
• Oversee warehouse relocation and automation projects
• Manage fulfilment centre P&L and performance KPIs
• Develop and coach a strong ops team
• Optimise carrier relationships and supply chain costs

What You'll Bring

• Proven leadership in high-growth B2C/e-commerce ops
• Expertise in pick-pack-ship fulfilment and logistics
• Strong commercial acumen and tech-driven mindset
• Experience with warehouse moves and automation
• Passion for operational excellence and customer service

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.