Operations Director

Edwards & Pearce; Kingston upon Hull; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading international company in the Hull area seeks an Operations Director to guide strategic objectives and operational efficiency. This senior role involves significant decision-making to enhance profitability and lead a successful team. Ideal candidates will have a background in marine insurance and strong leadership abilities. Global travel may be required.

Benefits

Bonus

Company pension

Death in service

25 days holiday plus BH

Private family healthcare

Free gym membership

Qualifications

• Proven experience in a senior operations leadership role.
• Extensive knowledge of global shipping operations.
• Experience in setting and tracking performance metrics.

Responsibilities

• Define and execute strategic goals for business growth.
• Oversee daily operations and track efficiency.
• Monitor performance metrics and report to senior management.

Skills

Leadership

Analytical skills

Communication

Problem-solving

Process improvement

Risk mitigation

Education

Bachelor's degree in Business Management or related field

Job description

Overview

Our client who is an international company based in the west Hull area are seeking a strong commercially minded and dynamic Operations Director to join their business.

The Operations Director is a senior executive responsible for establishing strategic objectives, overseeing daily operations, and driving the growth and profitability of the company. This role requires extensive operational expertise and offers the opportunity to lead the growth of a well-established and successful operations team. The role will align operational strategies with business goals, foster a culture of continuous improvement, and protect the organisation's assets and reputation.

Benefits

• Bonus
• Company pension
• Death in service
• 25 days holiday plus BH
• Private family healthcare
• Free gym membership

The Role

• Define and execute strategic goals, making critical decisions to drive overall business growth and profitability for the company.
• Develop operational strategies that support and align with overarching business objectives.
• Oversee daily activities to maintain efficient and effective operations throughout the business and track the efficiency of each team's performance based on the established KPIs for each department.
• Monitor the performance of operational activities using key metrics and report to the Managing Director.
• Evaluate the effectiveness of team coordination, ensuring seamless communication across departments, including the overall management of the 3 logistics departments.
• Be a trusted and active member of the Senior Management Team, collaborating with leadership and cross-functional teams to build strong internal relationships and drive operation success.
• Maintain continuous dialogue with the management team to ensure comprehensive understanding of the demands and exposure in each operational area and explore potential options for future development in each area.
• Minimise operational losses by eliminating errors and optimising capacity deployment across all support functions to meet business needs.
• Track and reduce document delay incidents that lead to penalties, ensuring balanced utilisation of support functions.
• Assess and enhance current business procedures to maximise productivity.
• Exhibit extensive understanding of financial data to make informed decisions and track the impact on profitability based on enhancements.
• Identify and implement initiatives to enhance stakeholder experience and satisfaction.
• Identify risks and implement measures to reduce potential threats to the business.
• Oversee all marine insurance matters, including policy management, risk assessment, and regulatory compliance.
• Evaluate, oversee, and support the integration of new operational ventures, carefully assessing risks and opportunities to ensure successful implementation and alignment with strategic goals.
• Ensure relationships with all stakeholders are maintained and strengthened to facilitate smooth and efficient operations.
• Clearly communicate policies and directives embedding a culture of continuous improvement.
• Some global travel to meet with stakeholders around key functionalities (e.g. shipping lines, brokers, insurers, surveyors) as required. This includes attending meetings, site visits, and participating in industry events to build and maintain strong relationships.

The Candidate

• Bachelor's degree in Business Management, Operations Management, or a related field.
• Proven experience in a senior operations leadership role, ideally with exposure to marine insurance.
• Extensive knowledge and experience of global shipping operations, preferably within the seafood industry.
• Strong analytical and problem-solving skills.
• Exceptional leadership, communication, and interpersonal abilities.
• Experience in process improvement and change management.
• Knowledge of procurement, financial oversight, and risk mitigation.
• Ability to develop and implement operational strategies.
• Experience in setting and tracking performance metrics.
• Integrity, professionalism, and a commitment to ongoing improvement.

The Consultancy

Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer