Operations Coordinator (Belfast)

Honeycomb; Belfast; On-site; GBP 35,000; Full time

Job summary

A luxury service provider in Belfast is seeking an Operations Coordinator to support seamless service and effective communication for guests. Ideal candidates will have strong administrative skills and a positive attitude, with hospitality experience preferred. Offering a competitive salary of £35,000 per annum, this dynamic role involves varied hours and is pivotal to the establishment's high standards.

Qualifications

• Hospitality professional with strong administrative skills.
• Previous hotel experience preferred but not mandatory.
• Experience in restaurants/tourism will also be considered.

Responsibilities

• Ensure guests receive a seamless service throughout their stay.
• Update booking information and provide advice to guests.
• Work with the housekeeping team to maintain cleanliness standards.

Skills

Customer service

Administration

Positive attitude

Stakeholder communication

Job description

Honeycomb is delighted to be working with our client, a luxury service provider, to recruit an Operations Coordinator on a permanent basis. This is an exceptional opportunity to work within a high‑end establishment which values customer experience above all else. The business is situated in a prime Belfast location and no expense has been spared to set the property apart from all other businesses on the market.

The role of Operations Coordinator is a dynamic role which incorporates customer service, administration and a hands‑on approach to the day‑to‑day running of the business. You will ensure guests receive a seamless service and effective communication at every part of their stay. You will update booking information and be on hand to provide advice/suggestions to guests when required. You will work closely with the housekeeping team to maintain the high standard of cleanliness expected throughout the building, and be proactive in identifying areas for improvement.

The right person for this role will be a hospitality professional with strong administrative skills. You will posses a positive attitude and be confident in liaising with various stakeholders daily. Whilst hotel experience is preferable, experience gained from within restaurants/tourism will also be considered.

The package for this role is a highly attractive salary of £35,000 per annum. Due to the nature of the business, the role requires a variation in hours, covering 9‑5, 12‑8 and 1‑9 across a variety of days. Weekend working is every other weekend with an extended period of time off offered! Full details can be discussed with Honeycomb, however the shifts are split amongst the team and hours are varied, with the employee in mind.

To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Erin Butler, Associate Director, on the details provided.

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Honeycomb is committed to providing equality of opportunity to all.

** Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. **