Operations Coordinator

Red Carpet Ready Ltd; Branston; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading dress specialist company in Branston seeks an Operations Coordinator to manage workload and staff within a dynamic retail environment. This role includes planning, training, communication, and documentation to ensure operational excellence. Ideal candidates should be proactive, highly organized, and effective at multitasking in a pressure-driven setting. Competitive salary package and numerous benefits offered, including generous leave and staff discounts.

Benefits

Overtime opportunities

Generous staff discounts (20%)

30 days annual leave

Staff recognition evenings

Focus on career progression

Company trips

Vibrant team culture

Closure during significant holidays

Qualifications

• Experience in staff management and workload planning.
• Ability to manage multiple workload streams.
• Strong problem-solving skills and efficiency in IT.

Responsibilities

• Create workload plans and manage task deadlines.
• Assist with recruitment and staff training.
• Produce staff training manuals and key documentation.

Skills

Resilience to pressure

Highly organized

Strong communicator

IT-savvy

Attention to detail

Tools

Microsoft Office

Job description

Due to ongoing expansion, we’re looking for an Operations Coordinator to join us at Red Carpet Ready – the UK’s Largest Dress Specialists! Along with a salary package of up to £38,000, we offer a range of benefits including:

Benefits

• Overtime opportunities
• Generous staff discounts (20%)
• 30 days annual leave, including Bank Holidays
• Staff recognition and reward evenings
• Focus on promoting and developing staff within the company, with a focus on career progression
• Company trips
• A vibrant team culture
• Closure on Mother’s/Father’s Day
• Closure during Christmas (unlike most other retailers)

What you'll be doing as Operations Coordinator at Red Carpet Ready

This role encompasses staff management, heading up workload planning, delegating and meeting all deadline requirements across several departments including different shifts across our retail function, whose working hours cover from 08:30 – 22:00. This role is primarily based at our Shopping Venue & HQ – Branston, Lincoln.

Key responsibilities

Operations

• Create workload plans across your department. At peak season there are 100s of tasks that will need fulfilment – you will be the person to ensure deadlines are met by your team.
• Be dynamic in your approach to workload, delivering both your personal & the team’s deadlines. Attention to detail is critical.
• As part of our photoshoot team, you will be responsible for the logistics and transport of all dresses and equipment to and from the venue.

Staff Management

• Assisting with recruitment.
• Assisting, fulfilling and coordinating training (including training agendas and plans).
• Create full monthly rotas in line with the business needs including handling all staff holiday requests.
• Create and deploy staff workload plans, complete staff checkbacks to ensure all tasks are completed on time.

IT

• Produce staff training manuals, user guides, project plans and processes, and other key documentation.
• Create and maintain consistency across the team, working to deadlines.

Project Management & Business Development research

At Red Carpet Ready we’re looking for an Operations Coordinator with:

• Resilience to pressure – able to manage multiple workload streams simultaneously, including your own and others, to encompass the operations of the business.
• Unfazed when delivering communications and briefings to staff.
• The ability to manage an ever‑changing workload based on the demands of a peak season retail business, ensuring that 100s of daily tasks are captured, planned, delegated, signed off and completed to deadlines.
• The ability to work through problems and processes logically to unpick issues and solve them.
• Highly organised and dynamic.
• A strong communicator and proactive individual, with high attention to detail.
• Highly efficient at using Microsoft Office software, email and IT‑savvy to a high standard.
• Desire to work in a fast‑paced, dynamic and entrepreneurial business.

This is a fantastic opportunity to join us! We are winners of UK Employer of the Year 2025, Most Inspiring Businesswoman 2025, Best Business 2022, Businessperson of the Year 2023, the Women in Business Awards & Prom Queen on Channel 5. We were also named as one of the UK’s Top 100 fastest‑growing female‑led companies in 2023. We are one of the best‑paying companies in the Lincoln area and there are many opportunities for ongoing promotion.

To join the team as Operations Coordinator, please click apply online and upload an updated copy of your CV along with a covering letter. The cover letter MUST include why you would be suitable to join our award‑winning team, why you believe you are perfect for this job and what interests you about Red Carpet Ready.