Operations Controller

Everi, Inc.; Sittingbourne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A logistics company based in Sittingbourne is looking for someone to assist with Driver documentation and administration tasks. This role involves managing asset documentation, handling customer queries, and ensuring compliance with Health and Safety policies. The ideal candidate should have strong administrative skills and a collaborative approach. The company offers a supportive work environment and inclusive benefits including annual leave and career progression opportunities.

Benefits

At least 28 days of annual leave

Career Progression

Access to flexible perks including shopping vouchers, insurance, and healthcare

Qualifications

• Experience in administrative tasks and maintaining documentation.
• Strong communication skills for interacting with Drivers and Customers.
• Ability to comply with Health and Safety policies.

Responsibilities

• Assist in Driver pre-briefs and de-briefs.
• Manage company asset documentation and updates.
• Handle customer queries and administrative tasks.

Skills

Administration experience

Communication skills

Team collaboration

Job description

You will assist in the Pre-Brief/De-Brief and complete Driver documentation. You will also complete and maintain the company documentation. As well as communicating with Drivers and Customers via telephone and appropriate company IT Systems.

Key Role Responsibilities

• Driver pre-brief or evening de-brief as required
• Control company asset management, notably container portal updates, daily container counts, key and scanner controls
• Check SP payments and issue associated daily/monthly reporting
• Complete all admin tasks and maintain a suitable filing system including SP/employee vetting, driver set up processes, ID badge ordering
• Deal with customer queries via Company IT systems
• Any reasonable request from a Manager/Supervisor
• All Health and Safety policies and procedures are complied with (as stated in the employee handbook/displayed at the location) in line with Site Risk Assessments
• Comply with Company guidelines in relation to timekeeping, attendance, work performance, appearance and display appropriate behaviour whilst on site.

What We Can Offer You:

We're proud to offer a workplace where everyone can thrive. Here's what you can expect:

• Annual Leave: At least 28 days of annual leave (including Bank Holidays).
• Career Progression
• Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.
• A flexible approach to work and the ability to work effectively as part of a team, providing support in resolving problems and having a can-do, right first time and passionate approach.
• Administration experience / skills

At Evri Premium, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring - and be - their whole authentic selves. We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensure that each person at Evri Premium is valued for who they are, and what they bring to our business. We are Evri. Where everyone is welcome

We're excited for the future. Let's deliver it together.