Operations Clerk

Babcock Mission Critical Services España SA.; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading aviation support firm is looking for an Operations Clerk at their Glasgow International Airport site. In this full-time role, you'll provide essential operational support for flight tasks, ensuring compliance and accuracy. You will prepare briefing materials, coordinate operational data, and offer administrative support, especially in safety-critical situations. Ideal candidates should have strong administrative experience, excellent customer service skills, and proficiency in IT, particularly MS Office. The role offers a great benefits package and opportunities for development.

Benefits

Matched contribution pension scheme

Access to Digital GP and health checks

Employee share scheme

Payment of Professional Fees

Holiday Trading option

‘Be Kind Day’ for volunteering

Employee assistance programme

Qualifications

• Demonstrated experience in administrative responsibilities, ensuring accuracy and compliance.
• Proven track record in delivering exceptional customer service.
• Background in supporting flying operations in high-pressure environments.

Responsibilities

• Report directly to the Site Operations Manager for operational support.
• Prepare and maintain accurate flight briefing materials.
• Coordinate key operational data for daily flying program.
• Update essential publications and documents.
• Compile and analyze statistical data related to flying operations.
• Provide administrative support for post-crash management.

Skills

Administrative responsibilities

Customer service

Communication

Mathematics proficiency

IT skills

Education

Proficiency in Mathematics and English

Clean driving licence

Tools

Microsoft Office Suite

Job description

The role

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as an Operations Clerk at our Glasgow International Airport site.

As an Operations Clerk, you’ll have a role that’s out of the ordinary. You will be providing essential operational support to the flying task and playing a critical part in the success of the LAFT2 Contract. From preparing flight briefings and coordinating key information to ensuring compliance and accuracy in all operational processes.

Day-to-day, you’ll have the following responsibilities:

• Report directly to the Site Operations Manager, ensuring seamless operational support for all flying tasks.
• Prepare comprehensive briefing materials for upcoming flight operations, maintaining accuracy and clarity.
• Coordinate and display key operational data, including aircraft allocation, NOTAMs (MOD broadcasting system), meteorological updates, and Royal Flight information for the daily flying programme.
• Maintain and update essential publications, maps, charts, and documents to the correct amendment state, ensuring they are readily available in the Operations Room.
• Compile and analyse statistical data, demonstrating proficiency in flying operations systems and associated databases.
• Provide administrative support in post-crash management procedures, assisting the Duty Authoriser with critical tasks.

This role is full time working 40 hours per week and is based on site at Glasgow International Airport.

Essential experience of the Operations Clerk

• Demonstrated experience in administrative responsibilities, ensuring accuracy, compliance, and efficiency in all tasks.
• Proven track record in delivering exceptional customer service and stakeholder engagement, fostering strong relationships and effective communication.
• Background in supporting military or civilian flying operations, providing operational and administrative support in high‑pressure, safety‑critical environments.

Qualifications for the Operations Clerk

• Excellent proficiency in Mathematics and English, ensuring accuracy and clarity in all written and numerical tasks.
• Advanced IT skills, including strong competency in Microsoft Office Suite (Word, Excel, and related applications).
• Full, clean driving licence, enabling flexibility and mobility for operational requirements.

Security Clearance

The successful candidate must be able to achieve and maintain DBS and Counter Terrorist Check (CTC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

What we offer

• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10‑days special paid leave
• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually.
• ‘Be Kind Day’ enables employees to take one working day’s paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.

Babcock International

For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email [e-mail] with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.