Operations Assistant

NewMed Ltd; Harrietsham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A growing health technology company in the UK seeks a motivated Operations Assistant to manage customer orders, ensure efficient shipping, and maintain inventory. The ideal candidate is detail-oriented, reliable, and eager to learn in a supportive team. This full-time role offers competitive pay, an annual bonus, and benefits such as employee discounts and on-site parking, providing a great opportunity to grow within the company as operations expand.

Benefits

Casual dress

Employee discount

On-site parking

Qualifications

• Full UK driving licence is essential.
• Experience in operations or logistics preferred.
• Willingness to learn and grow with the business.

Responsibilities

• Pack and prepare customer orders for shipment.
• Manage shipping processes and ensure timely dispatch.
• Conduct quality inspections prior to dispatch.
• Assist with inventory management and stock control.
• Maintain a clean and efficient workspace.

Skills

Attention to detail

Reliability

Teamwork

Good communication skills

Self-motivation

Job description

NewMed Ltd is the UK's one‑stop shop for Pulsed Electromagnetic Field (PEMF) therapy devices, and CELLER8 is our sister brand specialising in cutting‑edge red light and PEMF technologies. Both are fast‑growing online businesses shipping worldwide.

We are passionate about helping people improve their health and wellbeing, and we pride ourselves on exceptional customer service and high‑quality products. As we continue to expand globally, we are looking for a motivated, reliable, and enthusiastic Operations Assistant to join our team at our headquarters in ME17 1JA, with relocation to Borden, Sittingbourne planned for April 2026.

This is a fantastic opportunity for someone who is hands‑on, detail‑oriented, and keen to grow within a supportive and friendly team where your contribution genuinely makes a difference.

Key Responsibilities

• Packing and preparing customer orders for worldwide shipment
• Managing shipping processes, including labelling, booking couriers, and ensuring timely dispatch
• Conducting quality inspections prior to dispatch to maintain high standards
• Assisting with inventory management and stock control
• Maintaining a clean, organised, and efficient warehouse and workspace
• Supporting general operations, including returns processing and stock replenishment
• Assisting with production and product finishing as part of the manufacturing process when required
• Communicating with the wider team to ensure smooth daily operations
• Contributing ideas and feedback to help improve processes as the business grows

What We're Looking For

• A full UK driving licence (essential)
• Self‑motivated, reliable, and trustworthy
• Strong attention to detail and pride in your work
• Comfortable working independently and as part of a team
• Willingness to learn and grow with the business
• Good communication skills and a positive, proactive attitude
• Previous experience in operations, logistics, or warehouse

What We Offer

• A friendly and supportive team environment where your work is valued
• The opportunity to be part of a growing business with long‑term career potential
• On‑the‑job training and ongoing support
• Competitive pay in line with age and experience
• Annual bonus scheme based on company performance
• Current base at ME17 1JA, with relocation to Borden, Sittingbourne planned for April 2026

Job Type: Full‑time

Benefits

• Casual dress
• Employee discount
• On‑site parking

Work Location: In person