Operations Administrator

Opus People Solutions; Ipswich; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading facilities management company is seeking an Operations Assistant to support client and manager queries and assist with administrative duties. This role involves managing personal data, coordinating training, and supporting recruitment activities. Ideal candidates will have administrative experience, excellent communication skills, and proficiency in IT. This is an exciting opportunity to contribute to a growing business based in the United Kingdom.

Qualifications

• Administrative experience is essential.
• Excellent client communication skills are required.
• Proficient IT skills and great time management needed.

Responsibilities

• Support with answering client and manager queries.
• Assist with recruitment activities and administration.
• Manage personal data in accordance with GDPR.

Skills

Client communication skills

IT skills

Time management

Administrative experience

Job description

Job Description

Our client is the fastest growing multi-services facilities management company in the UK. Their passion is putting staff and customers at the heart of everything they do. This is a fantastic time to join a growing business.

The role

We have an amazing opportunity for an Operations Assistant to join our growing team in Derbyshire.

• Support with the answering Client, colleague and manager queries.
• Support Manager administration duties including change of contract, leavers, electronic filing, writing and sending letters, payroll queries etc.
• Support the management team with recruitment activities such as supporting / conducting interviews and assisting with administration as required.
• Support the process of new starter induction training for newly appointed Colleagues (supporting the resources available within the operational team)
• Manage Personal Data, in accordance with General Data Protection Regulations (GDPR) and internal process.
• Coordinate compliance site training requirements as detailed from the H&S training compliance data
• Coordinate and issue general communications
• Support Area managers with the contract renewal process
• Reconcile billing and purchase orders for third party suppliers - monthly
• Support finance colleagues with billing and debt related issues
• Be the initial point of contact for general enquiries, ensuring these are dealt with and / or directed timely and as appropriate
• Support at Management meetings and produce reports and KPI stats as required
• Develop a thorough understanding and knowledge of Company systems and assist colleagues
• Produce mobilisation trackers for new Contracts
• Process orders for machinery / equipment
• Update asset lists (site related, IT related, fleet related)
• Maintain equipment / machinery repair logs
• Maintain records for PAT
• Assist the Area Manager in the allocation of site cover.
• To undertake other duties and responsibilities as required.

Requirements

• Administrative experience
• Excellent client communication skills
• Proficient IT skills
• Great time management